Senior Manager – Strategic Initiatives Global SMB

The Global Small Business team at Visa is responsible for shaping and executing Visas global small business strategy. We lead small business thought leadership strengthen segment performance and global sales pipeline. The team operates cross-functionally and thrives on a multidisciplinary skill set to drive impact at scale.

The Sr. Manager Strategic Initiatives will play a pivotal role in identifying framing and advancing high-potential business and operational opportunities that fuel growth and support Visas 2030 goals. This role requires strong strategic thinking cross-functional leadership and the ability to turn ideas into action by working in close partnership with global product strategy and operations teams as well as regional stakeholders.

Key Responsibilities
 

Strategic Thinking

Proactively identify emerging opportunities to accelerate SMB performance by leveraging internal insights external market intelligence product developments and Visas infrastructure (e.g. data reporting organizational design).

Develop and propose initiatives to improve operational efficiency in partnership with global and regional teams.

Collaborate with product teams to capture growth in underpenetrated or underperforming markets including co-authoring of the investment thesis.

Partner with strategy and product teams to shape strategic thinking on new business opportunities.
 

Project Management and Leadership

Champion high-impact initiatives with a growth mindset including those extending beyond SMB-specific areas to maximize organizational impact.

Develop and manage comprehensive project plans for strategic initiatives including timelines deliverables and resource allocation.

Drive alignment and foster collaboration across global and regional teams through effective communication and coordinated execution.

Monitor progress anticipate risks and implement proactive mitigation strategies.
 

Stakeholder Engagement and Communication

Build and sustain strong relationships with senior stakeholders across functions and regions.

Act as a trusted advisor and advocate for Visas small business strategic priorities.

Represent the organization in internal forums clearly articulating vision goals and results.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
Self-starter who can drive a project forward independently. You are willing to roll up your sleeves take ownership and are focused on delivering results
Proven ability to lead broad strategic initiatives in cross-functional global organizations.
Strong commercial and growth-oriented mindset with demonstrated ability to translate ambiguous challenges into structured actionable initiatives.
Deep understanding of Visas business data SMB payments and the global payments ecosystem.
Exceptional communication and interpersonal skillsskilled at engaging both technical and business audiences and influencing at senior levels.
Strong analytical skills with experience building business cases and financial models able to distill complex data into strategic insights and recommendations.
Critical thinker who can connect the dots anticipate challenges and propose forward-looking solutions.
Highly adaptable comfortable working in a fast-paced multicultural and matrixed environment with change and ambiguity.
Proficiency in Microsoft Office applications (Excel PowerPoint Word).

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 159100.00 to 230900.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time