Housekeeping Coordinator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
- Responsible for maintaining and upkeep of all desk records and registers.
- Empowered to take decisions related to all internal external guest requests guest delight and situation handling.
- KEY OPERATIONAL RESPONSIBILITIES
Financial-
- To ensure desk telephones are used only to make official calls.
- To ensure back of the house stationery is used judicially without any wastage.
Operational-
- Ensures high levels of promptness and clarity in receiving and conveying of messages.
- Ensure lost and found procedure is adhered to and all items stored are recorded.
- Update arrival time departure time and profile remarks to all supervisors associates supervisors.
- To inform VIP arrivals to assistant managers and assistant executive housekeeper.
- To have high level of administrative accuracy.
- To ensure all calls landing at desk area are recorded.
- Assists in filing and updation of records.
- Complete understanding of the computer system.
- Responsible for key control and issue.
- Coordinates the movements of contractors within the hotel.
- Ensures that all guest complaints and requests are dealt promptly and efficiently
- Adheres to hygiene standards.
- Follows environmental issues.
- Must be thorough on fire and safety procedures.
- Ensures that personal grooming is adhered as per standards.
Business plan /Analysis
- Analyzing all guest complaints and feedbacks.
- Should be aware of companys business plan.
Team Management
- Ensures all the communication at desk is done in a very polite manner.
- Coordinates the movements of contractors within the hotel.
General Duty
- To maintain good working relations and coordination with all departments.
- Should have a quick response in handling of emergency situations.
- To have a complete knowledge of facilities available in-house.
- Ensures that personal grooming is adhered as per standards.
Qualifications :
Prior experience of housekeeping operations and telephone handling with excellent communication skills.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
