Role Overview
The Food & Beverage Manager will be responsible for overseeing and elevating the F&B experience at this 5 star lodge in Limpopo ensuring world-class service standards seamless operations and innovative dining experiences that align with the lodge s luxury brand. The role requires a dynamic leader with extensive hospitality experience a refined understanding of fine dining and safari lodge operations and the ability to inspire and lead diverse teams.
Key Responsibilities
- Operational Management
- Oversee daily F&B operations including restaurants bars boma dinners bush breakfasts and private dining.
- Ensure smooth coordination between kitchen service bar and events.
- Implement and uphold service standards ensuring a consistently exceptional guest experience.
- Guest Experience & Service Excellence
- Personally engage with guests to anticipate and exceed expectations.
- Curate memorable dining experiences tailored to safari lodge settings.
- Address guest feedback promptly and effectively.
- Team Leadership & Development
- Lead motivate and train F&B staff ensuring a culture of service excellence and professionalism.
- Manage staffing levels scheduling and performance reviews.
- Identify training needs and implement continuous development programs.
- Financial & Inventory Management
- Manage budgets control costs and maximize revenue opportunities.
- Oversee stock control ordering and supplier relationships to ensure premium quality and cost efficiency.
- Conduct monthly inventory and financial reporting.
- Health Safety & Compliance
- Ensure compliance with hygiene health & safety and licensing regulations.
- Maintain high standards of cleanliness and food safety across all outlets.
- Innovation & Sustainability
- Work with chefs to develop innovative menus showcasing local and seasonal ingredients.
- Incorporate sustainability practices in sourcing waste management and operations.
Requirements
- Strong leadership and interpersonal skills with the ability to manage a multicultural team.
- Exceptional communication and guest-relations abilities.
- Highly organised detail-oriented and adaptable in a dynamic environment.
- A passion for luxury hospitality fine dining and delivering unforgettable experiences.
- Sound knowledge of wines beverages and food pairing.
Qualifications
- Diploma or degree in Hospitality Management Food & Beverage or related field.
- Professional certifications in food safety wine or hospitality service management advantageous.
Experience
- Minimum 5 years proven experience in food & beverage management within luxury hospitality (5-star lodges boutique hotels or fine dining establishments).
- Experience in a senior leadership role managing large teams.
- Previous lodge/safari environment experience highly preferred.
- Strong track record of driving guest satisfaction operational efficiency and profitability.
Benefits
Strong leadership and interpersonal skills with the ability to manage a multicultural team. Exceptional communication and guest-relations abilities. Highly organised, detail-oriented, and adaptable in a dynamic environment. A passion for luxury hospitality, fine dining, and delivering unforgettable experiences. Sound knowledge of wines, beverages, and food pairing. Qualifications Diploma or degree in Hospitality Management, Food & Beverage, or related field. Professional certifications in food safety, wine, or hospitality service management advantageous. Experience Minimum 5+ years proven experience in food & beverage management within luxury hospitality (5-star lodges, boutique hotels, or fine dining establishments). Experience in a senior leadership role managing large teams. Previous lodge/safari environment experience highly preferred. Strong track record of driving guest satisfaction, operational efficiency, and profitability.