F & B Manger

Role Overview

The Food & Beverage Manager will be responsible for overseeing and elevating the F&B experience at this 5 star lodge in Limpopo ensuring world-class service standards seamless operations and innovative dining experiences that align with the lodge s luxury brand. The role requires a dynamic leader with extensive hospitality experience a refined understanding of fine dining and safari lodge operations and the ability to inspire and lead diverse teams.

Key Responsibilities

• Operational Management
  
• Oversee daily F&B operations including restaurants bars boma dinners bush breakfasts and private dining.
  
• Ensure smooth coordination between kitchen service bar and events.
  
• Implement and uphold service standards ensuring a consistently exceptional guest experience.
  
• Guest Experience & Service Excellence
  
• Personally engage with guests to anticipate and exceed expectations.
  
• Curate memorable dining experiences tailored to safari lodge settings.
  
• Address guest feedback promptly and effectively.
  
• Team Leadership & Development
  
• Lead motivate and train F&B staff ensuring a culture of service excellence and professionalism.
  
• Manage staffing levels scheduling and performance reviews.
  
• Identify training needs and implement continuous development programs.
  
• Financial & Inventory Management
  
• Manage budgets control costs and maximize revenue opportunities.
  
• Oversee stock control ordering and supplier relationships to ensure premium quality and cost efficiency.
  
• Conduct monthly inventory and financial reporting.
  
• Health Safety & Compliance
  
• Ensure compliance with hygiene health & safety and licensing regulations.
  
• Maintain high standards of cleanliness and food safety across all outlets.
  
• Innovation & Sustainability
  
• Work with chefs to develop innovative menus showcasing local and seasonal ingredients.
  
• Incorporate sustainability practices in sourcing waste management and operations.
  

Requirements

• Strong leadership and interpersonal skills with the ability to manage a multicultural team.
  
• Exceptional communication and guest-relations abilities.
  
• Highly organised detail-oriented and adaptable in a dynamic environment.
  
• A passion for luxury hospitality fine dining and delivering unforgettable experiences.
  
• Sound knowledge of wines beverages and food pairing.
  

Qualifications

• Diploma or degree in Hospitality Management Food & Beverage or related field.
  
• Professional certifications in food safety wine or hospitality service management advantageous.
  

Experience

• Minimum 5 years proven experience in food & beverage management within luxury hospitality (5-star lodges boutique hotels or fine dining establishments).
  
• Experience in a senior leadership role managing large teams.
  
• Previous lodge/safari environment experience highly preferred.
  
• Strong track record of driving guest satisfaction operational efficiency and profitability.
  

Benefits