drjobs Client Relationship Representative

Client Relationship Representative

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1 Vacancy
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Job Location drjobs

Cincinnati, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a highly motivated Client Relationship Representative to join our this role you will serve as the primary point of contact for our clients ensuring their satisfaction and driving long-term relationships. You will collaborate closely with our internal teams to deliver outstanding service and help clients achieve their business goals.

Responsibilities

  • Develop and maintain strong long-term relationships with assigned clients.

  • Serve as the main liaison between clients and internal departments.

  • Understand client objectives and provide tailored solutions to meet their needs.

  • Monitor and manage project timelines ensuring deliverables are met on schedule.

  • Resolve client issues promptly and effectively.

  • Identify opportunities for upselling and cross-selling services.

  • Prepare and present performance reports to clients.

  • Maintain detailed client records and communication logs.


Qualifications :

Qualifications

  • Bachelors degree in Business Marketing Communications or related field (preferred).

  • Proven experience in client relationship management or account management.

  • Strong interpersonal communication and presentation skills.

  • Ability to manage multiple clients and projects simultaneously.

  • Problem-solving mindset with a proactive approach.

  • Proficiency in Microsoft Office Suite and CRM software.

  • Attention to detail and excellent organizational skills.


Additional Information :

Benefits

  • Competitive salary ($60000 $67000 per year).

  • Opportunities for career growth and advancement.

  • Professional development and training programs.

  • Health dental and vision insurance.

  • Paid time off and company holidays.

  • Supportive and collaborative work environment.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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