Please Note:
- This is 100% On-Site position (40 Total Hours in 1 week).
- Shift: Day 5x8-Hour (08:00 - 17:00)
- COVID-19 Vaccines certificate is must.
- Flu Vaccine certificate is must (No Exemptions).
Job Summary:
- The Medical Secretary II performs all secretarial functions to include but not limited to answering phones taking messages scheduling appointments maintaining files edit and proofread materials distributing correspondence.
- The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned.
Roles/Responsibilities:
Communications and Collaboration:
- Protects the privacy and confidentiality of patients and employees. Addresses patients families visitors co-workers and physicians with courtesy and respect.
- Respects patients rights by addressing patient by name and maintaining confidentiality.
- Collaborates with the patient significant others and ancillary departments to become a multidisciplinary healthcare team whose goal is to provide care that is continuous and well-coordinated.
- Accurately maintains charts files and identification numbers.
- Obtains verifies and documents required patient information.
Patient Support:
- Responsible for patient check-in and discharge scheduling.
Primary Care Office Registration:
- Facilitates an efficient and professional registration process through the attainment of demographic and financial information via face-to-face registration that is pertinent to appropriate reimbursement and statistical analysis.
- Responsible for entering information accurately in both the Medical Records and Patient Billing systems.
- Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems.
- Prints daily clinic schedules prepares new patient information packets answers telephone and triages calls/questions as appropriate.
- Collects physician practice authorizations enter appropriate information in both registration/billing systems.
- Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed.
- Explains general policies related to registration co-payments referrals pre-authorizations and deductibles as well as policies related to physician billing and different specialty services within the organisation.
Requirements
Education
- High School Diploma or GED (Required)
- 2 year / Associates Degree (Preferred)
Experience and Skills
- 0 - 1 year Related experience (Required).
Required Skills:
- Strong Verbal Communications Skills
- Strong Written Communications Skills
- General Clerical Skills
- Basic Computer Skills
- Multi Line Telephone Operational Skills
- Excellent Organizational Skills
- Strong Customer Services Skills.
Strong Verbal Communications Skills Strong Written Communications Skills General Clerical Skills Basic Computer Skills Multi Line Telephone Operational Skills Excellent Organizational Skills Strong Customer Services Skil