Technology Delivery - BA - SalesForce Dev, Design - BA Support
Technology Delivery - BA - SalesForce Dev, Design - BA Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
3-8years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are an IT Solutions Integrator/Consulting Firm helping our clients hire the right professional for an exciting long term project. Here are a few details.
Requirements
We are seeking a Junior Business Analyst with strong knowledge of Salesforce (Sales & Service Cloud) and exposure to development and scalable design thinking. This role supports technology delivery teams in a financial services environment and requires a mix of business analysis Salesforce platform understanding and agile team collaboration. The ideal candidate will be proactive detail-oriented and capable of bridging the gap between business needs and technical solutions.
Key Responsibilities:
Act as a liaison between business and technical teams gathering and clarifying functional and non-functional requirements.
Write clear concise and actionable user stories with well-defined acceptance criteria in Agile environments.
Analyze manage and help clean up technical debt in a legacy Salesforce org.
Lead requirement elicitation sessions workshops and meetings with key stakeholders and product owners.
Design and recommend scalable Salesforce configurations including workflows validation rules and automation flows (Process Builder Flow etc.).
Work with Salesforce developers QA and product owners to ensure requirements are implemented and tested appropriately.
Maintain thorough documentation for requirements design decisions and change requests.
Ensure alignment with Salesforce best practices platform limits and data model design.
Support delivery tracking and sprint activities in Agile/Scrum methodology.
Required Skills & Experience:
Preferred Skills:
Experience with JIRA Confluence and Agile project tracking tools
Exposure to Salesforce Lightning Experience custom components and AppExchange packages
Basic understanding of APIs integration architecture and REST/SOAP services
Financial industry certifications or experience in wealth management banking or insurance systems
Soft Skills:
Highly collaborative and team-oriented
Strong analytical and problem-solving skills
Excellent time management and multitasking abilities
Comfortable working in a fast-paced deadline-driven environment
Customer-focused with attention to detail
Work Schedule:
Candidate must be available to work Eastern Time Zone hours regardless of location
Benefits
3-7+ years Salesforce (Sales & Service Cloud) experience Financial Service Cloud experience would be preferred Good understanding of Salesforce Data Models, Configurations, Integrations and Automation flows Write clear and actionable user stories with detailed acceptance criteria Analyze and clean up technical debt in a legacy Salesforce org Lead and facilitate requirements gathering and working sessions with stakeholders Design scalable Salesforce workflows and automation Communicate effectively with business users and technology teams, ensuring clear alignment and follow-ups Own documentation and tracking of requirements, decisions, and coordination with developers (agile methodology) Ensure solutions respect platform limitations and best practices Salesforce Admin Certification Preferred
Education
B.E/
Employment Type
Full Time
