Job Title: VOIP Operation Engineer
Location: Mount Laurel Township NJ (onsite)
Duration: 12 Months
Implementation Partner: Infosys
End Client: To be disclosed
JD:
- 8-12 years related experience
- Operations focused support analysis and design documentation based on Product Requests and Requirements
- Technical learning and support of higher-level engineers leadership training project management teams
- Support Product Engineering with Systems architecture planning system implementation guidelines and engineering guidelines
- Support roll out of scripting tools and testing for VoIP application integration operational tools and engineering projects.
- Support & Coordinate Lab testing design and architecture work
- Support Product engineering teams on Application and network architecture in the arena of IMS BroadSoft and Emergency Services
- Interface and Support of Product Development technology and feature introduction from an Operations perspective in the area of SIP SRP and SBC NENA I2I3 product suites
- Production Operations testing of new CPE applications services etc. and support of Test Quality Assurance (labs)
- Interoperability and interconnection testing in the Production environment
- Technical Leadership and training of entry level engineers in triage and trouble-shooting architecture and best practices
- Author & Update Operations guidelines and design documentation (QoS performance reliability security scalability VOIP etc.)
- Design Documentation
- Requirements Definition
- Vendor selection and management from an operations perspective
- Isolation and Restoration of Critical systems and issues