Job Overview:
Division/Department: Education & Employment/ESOL Job Readiness Program
Work Schedule: 35 hours per week Regular Full Time
Pay Type: Salary $65-70k
Exemption Status: Non-Exempt
To apply you must attach a resume and a cover letter
Organizational Overview:
Henry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services arts and health care programs. Building on its 125year legacy of innovation and effective programming Henry Street offers more than 50 programs and is one of New York Citys largest social service agencies.
Program Overview:
ESOL (English for Speakers of Other Languages) programming is a part of Henry Street Settlements Education and Employment Services a $10M division providing a continuum of services from early childhood education through adult literacy and workforce programs designed to assist individuals in obtaining the language and other skills necessary for lifetime self-sufficiency and community engagement. The ESOL Job Readiness ESOL Basics and ESOL Civics programs help more than 500 English language learners each year to improve their English skills learn how to successfully seek for and obtain employment and pass the naturalization/citizenship exam. Over the nearly 20 years since the program began participants have come from vastly diverse backgrounds. They originate from more than 90 countries range in age from 18-72 and have as little as no formal schooling all the way to holding advanced degrees. Some have had a lifes worth of work experience others are looking for their first jobs. Some have lived in NYC for many years others are newcomers. With such richness in diversity we are participant-focused in our approach and help each participant work toward reaching their own goals.
Our Two-Generation model aims to support participants with children to create intergenerational impact and improve economic mobility. While empowering adult learners with the tools for career educational and life success through our ESOL programs we concurrently provide critical support to their children ensuring they thrive academically and develop vital social-emotional skills thereby reinforcing the foundation for long-term family stability and economic advancement.
Job Summary:
The ESOL 2 Generation Resource Coordinator performs the following key functions:
Responsibilities:
- Help team assess all ESOL participants for barriers to program completion (housing food security childcare etc) with a particular focus on participants with school-aged children
- Assess for and identify barriers impacting successful academic achievement and social emotional learning within the children of ESOL adult learners
- Develop close relationships of trust with program participants
- Implement barrier reduction plans (in conjunction with parents and children) that prepare the children of ESOL adult learners for academic success and healthy age-appropriate social emotional growth
- Help maintain and grow our existing pipeline of referral resourcesthis includes a portfolio of internal resources (at Henry Street Settlement) and external resources for the children of ESOL adult learners across NYC (i.e. tutoring services afterschool programs in-school counseling supports IEP assistance mentoring etc)
- Complete and or assist parents in completing required paperwork with partnering organizations in order to facilitate student success and growth
- Complete all basic reporting requirements adherent to contract deadlines including but not limited to ongoing progress notes reports and required pre and post program and relationship surveys
- Facilitate the development of parent support groups and other barrier reduction groups
- Provide coaching case management and referrals to support services for ESOL adult learners
- Conduct school program and home visits when applicable
- Meet with each participant on caseload for a counseling/case management session regularly
- Attend meetings workshops and conferences as requested
- Other duties as assigned by supervisor
Essential Physical Job Functions:
- Meet with participants and staff both via online platforms and in-person
- Travel to partner program locations and/or conduct home visits when necessary
Qualifications:
- Masters of Social Work degree (preferred) and 2-3 years of relevant experience.
- Demonstrated experience providing intake case management services to large caseload
- Experience serving adult English Language Learners (and school age children and families a plus). Experience serving the asylum-seeking community preferred.
- Understanding of NYC-based social service resources community partnerships/engagement public benefits programs and DOE requirements
- Knowledge of youth development programs and principles that promote social emotional learning and academic improvement
- Strong organizational skills and ability to multi-task
- Self-motivated and able to work efficiently and effectively including in times of pressure and/or emergency
- Excellent communication (written and verbal) and interpersonal skills
- Computer proficiency including Microsoft Office and/or Google Suite data collection software packages and Internet research. We will be moving to a new database system soon.
- Bilingual (English/Chinese English/Spanish or English/French) strongly preferred
Essential Physical Job Functions:
- Ability to work onsite in the Lower East Side
- Ability to sit and stand for long periods of time while teaching
Required Experience:
IC