Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Manager assists with supervising and running the day-to-day operations of the QSR counters.
Reports directly to the QSR General Manager and Assistant General Manager and supervises the QSR staff of service leads baristas and sales associates.
- Maintains a steady leadership presence on the floor interacting with guests team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are met
- Collaborates closely with the QSR GM and AGM on certain aspects of management including administrative and financial duties
- Trains motivates mentors and organizes team members
- Estimates food and beverage needs and requisitions or purchases food beverage supplies and equipment; receives and checks orders to ensure that they adhere to specifications
- Monitors inventory checks orders and distributes supplies as needed throughout the department
- Manages transactions and ensures accurate accounting
- Records shift notes and assists with administrative duties such as scheduling when needed
- Ensures department complies with all quality health safety and sanitation standards
- Documents investigates and resolves employee and guest incidents
- Performs other duties as required or assigned
Salary for this role: $70k-$75k
Qualifications :
- High school graduate or equivalent; post-secondary degree preferred
- 2 years of lead or supervisory experience in food service
- Math skills and ability to handle money accurately
- Strong knowledge of steps of service
- Excellent communication and problem-solving skills
- Knowledge of coffee and coffee production
- Knowledge of Italian cuisine and beverage preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours including standing walking bending and squatting
- Ability to operate equipment such as manual espresso machine drink blender and cash register
Additional Information :
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Full-time