Customer Success Manager - EV Charging
Customer Success Manager - EV Charging
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
is currently seeking a full-time Customer Success Manager for one of our partners that is a market and innovation leader in the rapidly growing EV charging sector driving the world towards sustainable mobility with cutting-edge this position you will contribute significantly to the growth and success of sustainable mobility by managing incoming orders providing customer support and maintaining fruitful long-term relationships with clients.
Responsibilities:
- Prepare customized offers and process customer orders independently.
- Support customers professionally regarding sales-related and organizational inquiries.
- Enter and maintain customer orders accurately in the ERP system.
- Actively maintain and develop long-term customer relationships.
- Monitor delivery deadlines and initiate appropriate measures to ensure on-time delivery.
Requirements
- 3-5 years of experience in customer service or a similar position
- Proficiency in MS Office
- Strong organizational skills ability to work independently and think analytically
- Enthusiastic team-oriented with excellent communication skills
Preferred Qualifications:
- Completed technical training and prior professional experience
- Experience in the EV charging or automotive industry
Benefits
- Paid Time Off: PTO days 10 company-paid holidays and parental leave for all parents including adoptive parents
- Health Coverage: Medical dental and vision insurance along with FSA and HSA healthcare accounts life and accident insurance and short/long-term disability plans
- Retirement Savings: Company contributions and matching to 401(k) plan
- On-Site Amenities: Ergonomic work stations on-site gym and EV charging stations
3-5 years of experience in customer service or a similar position Proficiency in MS Office Strong organizational skills, ability to work independently, and think analytically Enthusiastic, team-oriented, with excellent communication skills Preferred Qualifications: Completed technical training and prior professional experience Experience in the EV charging or automotive industry
Employment Type
Full Time
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