This is a remote position.
is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. We are looking for a Product Manager as part of our Product Team who is agile results-driven customer-focused and eager to learn.
Key Responsibilities
AI Product Strategy & Roadmap
- Define and own the roadmap for AI/ML-powered features ensuring alignment with company strategy and market needs.
- Identify opportunities where AI can deliver measurable business impact for our clients.
Market & Competitive Analysis
- Continuously monitor AI industry trends emerging technologies and evolving best practices.
- Research and analyze competitor products features and positioning to identify differentiation opportunities.
- Conduct bench marking and capability assessments to ensure Dengage AI products remain ahead of the curve.
Collaboration & Execution
- Work closely with data science engineering and UI/UX teams to translate AI concepts into production-ready features.
- Collaborate with Product Marketing to position AI features in the market and ensure strong adoption.
- Partner with stakeholders and clients to gather feedback and refine AI capabilities.
Data & Model Management
- Define requirements for data collection quality and governance to ensure effective AI outcomes.
- Work with data scientists to establish KPIs for AI models (accuracy precision recall business uplift etc.)
- Ensure AI features comply with GDPR ethical AI guidelines and privacy regulations.
Analysis & Optimization
- Analyze user behavior and performance metrics to optimize AI features continuously.
- Conduct A/B testing model performance evaluations and impact assessments.
Requirements
- 5 years of experience in product management for B2B SaaS products with at least 2 years focused on AI/ML-powered solutions.
- Experience with marketing automation platforms (e.g. Adobe Campaign Marketo Iterable Braze Salesforce Marketing Cloud).
- Strong understanding of AI concepts (machine learning predictive analytics NLP recommendation systems).
- Technical fluency to work with engineers and data scientists on architecture data pipelines and model deployment.
- Proven ability to translate AI/ML capabilities into user-friendly business-impacting product features.
- Fluent in written and spoken English.
Benefits
- Growth Opportunities: Access to professional development and career growth within a rapidly expanding SaaS company.
- Collaborative Culture: Work in a supportive and innovative environment where your contributions are valued.
- Competitive Benefits: Enjoy a comprehensive benefits package
5+ years of experience in product management for B2B SaaS products, with at least 2 years focused on AI/ML-powered solutions. Experience with marketing automation platforms (e.g., Adobe Campaign, Marketo, Iterable, Braze, Salesforce Marketing Cloud). Strong understanding of AI concepts (machine learning, predictive analytics, NLP, recommendation systems). Technical fluency to work with engineers and data scientists on architecture, data pipelines, and model deployment. Proven ability to translate AI/ML capabilities into user-friendly, business-impacting product features. Fluent in written and spoken English.