Customer Success Specialist
Customer Success Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Ready to Take the Field
Fyld is a Portuguese consulting company specializing in IT services. We bring high-performance professionals into the field across a wide range of technological areas.
Inspired by sports management philosophy we strive to achieve peak performance with each of our consultants. We focus on training and excellence.
Join us for the next game!
We are looking for our next Customer Support Specialist (Junior Profile):
Responsibilities:
Deliver exceptional post-sale support to our clients ensuring satisfaction and long-term engagement
Communicate clearly confidently and empathetically through both verbal and written channels
Build trust-based relationships with clients through active listening and responsiveness
Manage multiple clients and tasks efficiently with a high level of organization and attention to detail
Approach problems with a proactive mindset and a focus on effective solutions
Actively listen to client needs and provide tailored support
Collaborate with internal teams to address client challenges and ensure service quality
Requirements:
Up to 1 year of professional experience in a customer support or client-facing role
Excellent verbal and written communication skills in both Portuguese and English
Strong interpersonal skills and a natural ability to connect with people
Highly organized and detail-oriented
Empathetic proactive and problem-solving mindset
Availability to work from our Carnaxide office
We prioritize:
High standards professionalism and dedication; everything else can be learned.
If youre interested in joining our team send your CV to: emailprotected
Fyld where the top talents step into the spotlight.
Required Experience:
Junior IC
Employment Type
Full-Time
