drjobs IT Specialist

IT Specialist

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1 Vacancy
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Job Location drjobs

Warszawa - Poland

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • IT support for Desktop Support and Systems
  • Collaborate with internal teams to identify and address technical challenges.
  • Users support (including Google Workspace Autodesk Adobe Active Directory and Perforce)
  • Troubleshooting a variety of technical issues across different operating systems various applications and hardware
  • Video Conferencing troubleshooting including Google Meet Zoom and Slack
  • Provide technical guidance on applications and security practices
  • Procurement and device management
  • Troubleshooting remotely via TeamViewer
  • Support employee technology lifecycle i.e. hardware software and peripherals.
  • Asset and software tracking
  • Provide excellent customer service and support to end-users
  • Provide technical support onsite and remotely
  • Document and maintain accurate records of technical issues and resolutions

Qualifications :

  • Ability to read users and make great judgment calls
  • Patience and a desire to provide world-class customer service
  • Flexible and inclusive interpersonal and communication skills
  • Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas and take ownership of work
  • Ability to utilize root cause analysis to identify problems from symptoms and implement solutions inclusively with the team and business partners
  • Ability to learn new technologies quickly and with minimal guidance
  • Thrives on technical challenges and takes pride in solving them
  • Strong interpersonal and communication skills with a customer-centric approach 


Additional Information :

What we offer:

  • Private medical healthcare including dental treatment for PCF members and their families (Signal Iduna).
  • MultiSport card for you and your family members or friends.
  • Free library with a wide range of games and books you have unlimited access to.
  • In-company Polish and English language classes.
  • Fresh fruit snacks and beverages for everyone in the office.
  • Flexible working hours.
  • Free virtual health and mental wellbeing sessions are included in the plan for members and their dependents.
  • Personal development opportunities and ability to work in a global environment.
  • Work in a creative team with people full of passion for what they do.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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