Customer Service & Admin Assistant
Customer Service & Admin Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
43000 - 43000
1 Vacancy
Job Description
This is a remote position.
Schedule:
40 hours per week
Monday to Friday 8 AM to 5 PM Eastern Time (includes 1hr unpaid break)
Client Timezone: Eastern Time
Answer incoming phone calls and provide information about dance programs and services
Follow up on contacts and leads to convert them into enrolled students
Register and enroll children in dance classes
Send and schedule emails during business hours
Manage calendar and email communications
Update and maintain client records and databases
Coordinate and communicate information with evening shift staff
Handle general administrative tasks as needed
Provide excellent customer service to parents grandparents and students
Scope:
Full-time position: 40 hours per week
Schedule: Monday to Friday 9 AM to 5 PM Eastern Time
Remote work arrangement
Direct reporting to business owner
Collaboration with on-site evening staff
Focus on daytime operations and administrative support
Client-facing role with high level of customer interaction
Previous customer service experience preferably with US-based clients required
Strong communication skills for phone and email interactions
Experience with CRM systems and record management
Ability to work independently with minimal training required
Professional demeanor when interacting with families and children
Reliable internet connection and quiet work environment
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Employment Type
Full Time
