Salesforce Business Analyst (Senior Associate)
Salesforce Business Analyst (Senior Associate)
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1 Vacancy
Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
FinanceManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients analysing their needs implementing software solutions and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
About the Role
- Work closely with key stakeholders.
- Execute design and discovery workshops.
- Design Salesforce solutions using configuration and do data migrations.
- Customizations of Salesforce using Apex and Visualforce.
- Ensure and maintain quality.
- Work on projects focused on Salesforce/ development
- Document and analyze required information and data
- Prepare requirements specifications business processes and recommendations
- Communicate project status to management and elevate project concerns to appropriate internal project sponsors
- Elicit Functional Requirements through various communication channels including face-to-face
- Creation and delivery of requirements planning documentation features and functional specifications business process flow design and recommendations on scope
- Identify and document system deficiencies and recommend solutions
- Accountable for certain project deliverables and documents as well as project outcomes and quality
- Successfully complete systems configuration
- Accountable for certain project deliverables and documents to be presented to client
- Ensure deliverables meet technical requirements as well as client expectations
- Demonstrate understanding of how various issues affect the overall outcome of projects
- Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services
- Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results
- Track and report project status to client and internal delivery and management teams
- Consistently write business correspondence that is professional thoughtful effective and grammatically correct
- Improvement to and maintenance of Business Analysis Practice Area process and templates
- Prioritize multiple tasks effectively
- Consult with key client stakeholders and end users to gather and confirm business requirements.
- Partner with stakeholders to identify how business requirements can be delivered to ensure improved user experiences.
- Work with technical team members to test and verify custom solutions integrations and migrations to ensure they meet the business requirements and the solutions are functioning per the stated design.
- Maintain a backlog of requests for new requirements bug fixes and process enhancements
- Offer suggestions and recommendations during all phases of the engagement to ensure the intent of business requirements is understood by all stakeholders.
- Work with clients and team members to develop and execute change management
- Factilite cadence meetings with key stakeholders to review and prioritize backlog items
About You
You are likely a good fit with the following key attributes:
- Degree holder (e.g. IT Computer Science Engineering or related disciplines)
- Required skills: skilled in salesforce functional design salesforce solutions system configuration exposed to any salesforce platforms e.g sales service experience marketing cloud
- Minimum 3 to 5 years of relevant experience ideally in Consulting related to salesforce
- Must have at least 2 salesforce certifications.
- Experienced in designing salesforce solutions data migration configuration.
- Can provide suggestions and recommendations during all phases of the engagement.
- Comfortable working with different nationalities and doing client facing.
- Open to work in Makati City hybrid setup.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank certifications not specified)
Required Skills
Business Analysis Business Requirements Elicitation Requirements Gathering Salesforce Commerce Cloud Salesforce Experience Cloud Salesforce Marketing Cloud Salesforce PlatformOptional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Application Software Business Model Development Business Process Modeling Business Systems Communication Creativity Developing Training Materials Embracing Change Emerging Technologies Emotional Regulation Empathy Enterprise Integration Enterprise Software Implementation Research Implementation Support Implementing Technology Inclusion Innovative Design Intellectual Curiosity IT Infrastructure Learning Agility 18 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
