Administrative Assistant - Mental Health Practice
Administrative Assistant - Mental Health Practice
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
Schedule:
Part-time 25 hours per week
Monday to Friday 12pm-5pm AEST (5 hours per day)
Client Timezone: Australian Eastern Time
Join a thriving mental health practice where youll play a crucial role in supporting both the practitioner and clients by managing essential administrative operations. This part-time position offers the opportunity to work in a meaningful healthcare environment where your organizational skills directly contribute to client care and practice efficiency. Youll be working with a dedicated team where the practitioner focuses on back-to-back client sessions while you handle the operational backbone of the business. This role is perfect for someone who values making a difference in mental health services while working in a supportive established practice environment.
Responsibilities:
- Answer incoming calls and manage phone communications through VoIP system
- Schedule reschedule and cancel client appointments
- Follow up with appointment confirmations the day before
- Take detailed messages and ensure proper communication flow
- Drafting documents to peruse
- Manage email correspondence and client communications
- Send invoices and track remittances for billing purposes
- Coordinate and manage practitioners calendar and scheduling
- Send assessment links to clients as needed
- Handle client intake forms and confidentiality processes
- Organize and maintain client records and documentation
- Provide general administrative support across practice operations
- Schedule and post pre-created social media content occasionally
- Respond to social media comments by directing inquiries to phone contact
- Manage billing coordination and financial administrative tasks
- Purchase office equipment and therapy aids for clients
- Minimum 3 years of administrative assistant experience
- Prior experience in healthcare or client-facing administrative roles preferred
- Clear English skills to make and receive calls to and from clients and other professionals including doctor surgeries insurance companies etc
- Strong phone communication skills and professional demeanor
- Experience with VoIP phone systems and online communication platforms
- Proficiency with scheduling software and calendar management
- Basic social media posting and engagement capabilities
- Excellent organizational and record-keeping skills
- Ability to handle confidential client information appropriately
- Calm warm collected and kind personality suitable for mental health environment
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
Employment Type
Full Time
