Guest Service Agent
Guest Service Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Guest Service Agent to join our team on a part-time basis 24 hours per week.
Located in the heart of Aucklands vibrant CBD Avani Auckland Metropolis Residences offers guests stylish serviced apartments with sweeping views of the city and harbour. Set within a beautifully restored heritage building the property combines historic charm with modern comforts delivering the perfect blend of convenience sophistication and urban living.
Key Responsibilities Include:
- Delivering outstanding guest service.
- Providing smooth check-ins and check-outs.
- Maintaining front office to ensure a clean and welcoming environment.
- Mastering reservations to boost occupancy.
- Promoting facilities and upselling promotions.
- Communicating proactively and resolving issues swiftly.
This part-time role requires a minimum commitment of 24 hours per week.
The schedule typically consists of two-night shifts with the balance of hours arranged between day and night shifts. Additional hours may be available to support leave coverage or other business needs.
Qualifications :
- Proven hospitality or customer service experience.
- Clear professional communication skills.
- Proactive in exceeding guest expectations.
- Skilled at ensuring guest satisfaction.
- Polished professional demeanour.
- Flexible availability for a variety of shifts.
Additional Information :
At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400 top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
