Customer Service Representative - Noel Leeming, Rolleston
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Job Location:
Rolleston - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What Will You Be Doing
Were on the lookout for a Customer Service Representative who loves tackling problems and thrives on challenges. The main responsibilities for this role include:
- Assisting customers at the counter with questions about payments such as hire purchases and credit applications.
- Helping with service repairs and sales inquiries.
- Proactively addressing and resolving customer concerns.
- Supporting administrative tasks.
Youll be an important part of our team working to resolve customer issues and making sure we meet their expectations.
Who Are We Looking For
This role is perfect for individuals with strong interpersonal skills who can remain calm under pressure as youll sometimes need to find the right words to resolve customer issues.
This position involves making calls to customers and handling various administrative tasks so having a friendly phone manner along with strong written and verbal communication skills is a must. The ability to quickly learn computer systems and a genuine interest in technology are essential!
Above all you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
This is a permanent full-time position working 40 hours from Monday to Friday.
Qualifications :
Ideally you will have:
- Proven experience in retail hospitality or a customer-facing role
- Excellent Communication Skills
- A positive can-do attitude
- The ability to undertake heavy lifting climb ladders and be on your feet for long periods of time
- A passion for helping others and your team
- Experience using a point of sales system is beneficial
- An interest in tech
Additional Information :
What can Noel Leeming offer you
- Team Card: Awesome Warehouse Group discount card for all our brands
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New ... View more
