Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Operations Manager The Netherlands (Schiphol)
The opportunity
TCR is expanding rapidlyand Schiphol is a cornerstone of our growth. Were looking for an experienced operations manager to take full ownership of our operations at Schiphol ensuring continuity structure and excellence across every aspect of the daily operation. Youll be a member of the TCR-NL management team.
Youll lead a talented team of team leads planners supervisors and technicians oversee Ground Support Equipment (GSE) service delivery and drive performance with a hands-on proactive approach. From maintenance workflows and asset management to stakeholder collaboration and customer satisfactionthis is your runway to lead elevate and innovate.
If youre passionate about leading people optimising operations and building strong service culturesthis is your chance to make a lasting impact at one of Europes busiest airports.
A snapshot of what youll be doing
Daily operations & continuity
Oversee day-to-day activities ensuring operational stability resource efficiency and fast issue resolution
Lead daily unit check-ins and facilitate weekly operational meetings across departments
Align teams around customer and operational goals while bringing clarity and calm to the workday
Ensure newly acquired assets are integrated into operations efficiently and support the transition from fossil to electric GSE
Monitor and manage non-rented equipment and promote smart asset utilisation
Maintenance & equipment readiness
Improve maintenance performance by ensuring compliance with internal protocols and technical standards
Guarantee high availability and reliability of equipment through effective planning and maintenance practices
Manage the availability of spare parts economically
Eliminate unnecessary waste and promote a sustainable approach to asset lifecycle management
Team leadership & culture
Act as the main point of contact for Unit Team Leads (8) planners (3) and supervisors (2)providing support structure and motivation
Build strong team morale through clear direction empowerment and recognition
Champion TCRs core values in everyday leadership and team engagement
Drive a culture where employees feel valued heard and committed to shared success
Stakeholder collaboration & customer focus
Collaborate with suppliers airport authorities and internal teams to ensure seamless coordination
Attend or lead scheduled customer meetings alongside account managers
Prevent escalations by ensuring service delivery meets or exceeds expectations and inform customers proactively
Maintain strong trust-based relationships with all customers and operational partners
Safety leadership
Foster a robust safety culture embedding it into daily habits and routines
Ensure full compliance with all health safety and environmental regulations
Encourage shared responsibility for workplace safety across the entire team
We are looking for an individual who:
Were looking for a capable and confident leader who thrives in operational environments and brings out the best in their teams.
Youll be a great fit if you:
Have a solid leadership experience in operationspreferably in technical maintenance or aviation settings always focused on customer needs
Bring a strong technical background in workshop fleet or equipment operations
Are familiar with ERP systems (e.g. SAP Oracle)
Demonstrates excellent people management skills and a hands-on leadership style
Have a proactive structured mindsetsomeone who instinctively takes charge and brings solutions
Are fully fluent in Dutch and English (spoken and written)
Shows a strong sense of ownership and responsibility in everything they do
Understands the needs of a 24/7 airport environment
Hold at least an HBO diploma or equivalent qualifications
Why youll love working with us
At TCR we power airport efficiency through smart sustainable Ground Support Equipment (GSE) solutionsand it all starts with strong leadership on the ground.
Heres what we offer:
A long-term role in a stable fast-growing global company.
Full ownership and autonomy to shape local operations.
A supportive leadership environment that invests in your growth.
Coaching development and opportunities to advance your career.
A team-first culture where progress fun and results go hand in hand.
About TCR
TCR Group is a global leader in the rental leasing and maintenance of airport Ground Support Equipment (GSE). With operations at over 200 airports across Europe North America the Middle East and Asia-Pacific we deliver operational excellence technical expertise and unrivalled customer service. Our 1700 employees are the engine behind our continued growth and innovation.
Ready to take off
If youre a capable people-first leader who thrives in complex operations wed love to hear from you. Apply now and help shape the future of ground support equipment at Schiphol.
When you believe you could be a strong fiteven without meeting every listed requirementwe encourage you to apply. At TCR we recognise that many talented individuals particularly women may hesitate to apply unless they meet all criteria. Our job profiles serve as a guide not a checklist. Were looking for the right fit not a perfect candidate on paper.
Please note: We kindly request that agencies and recruiters refrain from contacting us regarding this job posting.
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Required Experience:
Manager
Employment Type
Full-Time
