Our client is a modern and compassionate healthcare facility committed to delivering exceptional surgical and medical care. With a focus on patient-centered service they combine cutting-edge technology skilled professionals and a serene environment to ensure safety comfort and optimal outcomes. Our client prioritizes clear communication holistic healing and excellence at every stage of the patient journey from consultation to recovery.
Job Summary:
Our client is seeking a dynamic and results-driven Sales Specialist to support business growth by managing inbound leads converting inquiries to paying clients and executing both digital and offline sales strategies. The ideal candidate will have a good understanding of client engagement and sales conversion in the fmcg luxurious items health or cosmetic industry etc.
Responsibilities:
Lead Management & Sales Conversion:
- Respond promptly and professionally to client inquiries across all channels and platforms.
- Convert inquiries into consultations and guide clients through the sales funnel toward paid procedures.
- Follow up consistently with leads that have not progressed ensuring no opportunity is lost.
- Generate qualified leads and convert them into revenue through effective persuasion and service knowledge.
Digital Sales & Campaign Execution:
- Plan place and manage Instagram and TikTok Ads to drive brand visibility and client engagement.
- Increase engagement interaction and follower count on social media platforms.
- Copywriting for ad content social media posts and client-targeted articles.
- Execute paid ad campaigns to drive traffic and capture leads across platforms.
Offline Sales Activities:
- Represent the business at women s groups and events with compelling sales presentations.
- Initiate and manage partnerships with spas and wellness brands for client recruitment.
- Explore creative offline channels to boost brand awareness and client acquisition.
Client Engagement & Retention:
- Generate weekly Google reviews by encouraging feedback from satisfied clients.
- Coordinate with nurses content creators and other internal stakeholders to ensure seamless client experience.
- Develop insightful and entertaining content ideas to boost engagement and drive inquiries.
Market Research & Strategic Input:
- Research trends in the cosmetic surgery market and recommend strategies for improved sales performance.
- Extend research efforts into other surgical specialties as new services are introduced.
- Propose initiatives that will drive client acquisition satisfaction and retention.
Requirements
Performance Targets:
- Achieve a minimum of 15 consultations per month.
- Deliver at least 7 major surgeries per month.
- Performance targets will be reviewed and adjusted quarterly in line with business objectives.
Requirements:
- 1 3 years experience in sales business development client relations or a related role.
- A Bachelor s degree in Business Marketing Communications or a relevant field.
- Strong communication copywriting and follow-up skills.
- Proven ability to drive sales through both digital and offline channels.
- Familiarity with social media ads (Instagram and TikTok) and basic analytics.
- Confident in public speaking and networking for business development purposes.