Officer, Core Banking Support
Officer, Core Banking Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Application Support - Responsible for the Support and Administration of the Bank Application (Finacle Workflow & Reports) and Services (LINUX) used by the Finacle core support team for business continuity. Ensure smooth running of the core application systems through process issue resolutions and optimisation where required.
Ensure that all work requests/incidents logged on IT Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
Qualifications :
- First degree in IT and Computer Sciences or any related field
- Minimum of 3 - 4 years experience in IT Operation
- Technical support and management of Core and Peripheral Applications Effective communication of technical development requirements and stages with stakeholders Use of Agile frameworks to support software integration and implementation resolution of product design and implementation to meet business goals
Additional Information :
Behavioural Competencies
- Interacting with People
- Team Working
- Thinking Positively
- Making Decisions
- Inviting Feedback
Technical Competencies
- Application Knowledge for Support
- IT Applications
- IT Support
- Trouble Shooting Ability
- Debugging
Remote Work :
No
Employment Type
Full Time
