Application Support Analyst
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Job Location:
Leudelange - Luxembourg
Monthly Salary:
Not Disclosed
Posted on:
26-08-2025
Vacancies:
1 Vacancy
Job Summary
We are looking for an Application Support Analyst supporting mission-critical applications for our client.
- Provide functional and technical support for front-office and private banking applications
- Handle Level 2/2.5 incident analysis including non-standard production issues
- Liaise with development and infrastructure teams to coordinate issue resolution and deployments
- Manage application releases and patching including early morning production go-lives
- Participate in a rotation-based shift (between 7:30 AM and 6:30 PM)
- Be available for monthly Saturday patching (on rotation) and occasional weekend go-lives
- Ensure documentation of recurring issues and knowledge sharing with the team
Technical environment :
SQL Linux SSH scripting Docker
Knowledge of ITIL processes is a plus
Qualifications :
- Master Degree in IT or relevant experience in a similar role (2-5 years)
- Experience in a Production Support or Application Support role ideally in a financial environment
- Strong analytical mindset with the ability to troubleshoot and document undocumented issues
- Comfortable working under pressure in fast-paced high-stakes environments
- Excellent communication skills (written and verbal)
- Team player with a service-oriented mindset
- Fluent in French. English is a plus
Additional Information :
We offer a generous employee benefits package that includes:
- Access to our Sopra Steria training and personal development academy
- A company car lease or mobility budget
- A company laptop and mobile phone
- Private health insurance coverage
- Meal vouchers
- Social security and pension plan
- A competitive salary
- 26 holiday days
People are the cornerstone of our success. Thats why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers.
Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age ancestry nationality color family or medical leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion gender (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administration And Accounting
- Hardware & Networking
- Assessment
- Cost Estimation
- ABAP
- Loans
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
