Trainer
Trainer
Posted on :
26-08-2025
Employer Active
1 Vacancy
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Job Description
MinutestoSeconds is a dynamic organization specializing in outsourcing services digital marketing IT recruitment and custom IT projects. We partner with SMEs mid-sized companies and niche professionals to deliver tailored solutions.
Requirements
ROLE: Trainer
DESIGNATION: Trainer 2
LOCATION: Gurgaon
YEARS OF EXPERIENCE: 3 Yrs
- Heath care Process Expereince is mandatory
- Key words: Medicine Prior authorization health care Process
- Senior executive profiles can be shared for PT and QA they should have total 5 years exp and 3 years in health care and prior authorization (mandatory)
Role and Key Responsibilities:
Responsible for day-to-day functional direction of agents within the program training classroom environment including student progress monitoring for the duration of training providing coaching and developmental feedback and readiness recommendations
Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment
Prepare and present training materials through classroom learning hands on
demonstrations and supporting activities
Accountable for achieving individual training performance metrics
Support and partner with Operations to transition agents from training to production environment ensuring competency levels meet business standards
Maintain relevant product knowledge for each account by taking calls attending client and cross functional meetings (as needed) and side by side observations
Ensure effective consistent communication with managers peers and other resource groups including day-to-day informal interaction with clients
May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training interactive classroom training and written job aids
Measure the effectiveness of training programs using various feedback methods focus groups interviews and surveys that will lead to enhancement of training resources and programs based on results of evaluation
Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis
Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases policies processes and procedures
Key skills and knowledge:
Bachelor's Degree in a related field with two to four years of relevant experience preferred
Proven experience in training methodologies and soft skills (communication skills critical thinking time management team building etc.)
Strong communication skills both written and verbal
Proficient in Microsoft Office
Demonstrated ability to multi-task prioritize and meet timelines of deliverables
Self-starter sense of urgency and works well under pressure
Strong attention to detail
Sense of professionalism and ability to develop good relationships
Knowledge and experience in own discipline; still acquiring higher level knowledge and skills
Analyzes possible solutions using standard procedures and principles
Builds knowledge of the organization processes and customers Solves a range of straightforward problems
Receives a moderate level of guidance and direction
Education-Graduate in Bpharma/Mpharma or any medical degree is mandatory
ROLE: Trainer DESIGNATION: Trainer 2 LOCATION: Gurgaon YEARS OF EXPERIENCE: 3 Yrs Heath care Process Expereince is mandatory Key words: Medicine Prior authorization, health care Process Senior executive profiles can be shared for PT and QA, they should have total 5 years exp and 3 years in health care and prior authorization (mandatory) Role and Key Responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures Key skills and knowledge: Bachelor's Degree in a related field with two to four years of relevant experience preferred Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships Knowledge and experience in own discipline; still acquiring higher level knowledge and skills Analyzes possible solutions using standard procedures and principles Builds knowledge of the organization, processes and customers Solves a range of straightforward problems Receives a moderate level of guidance and direction Education-Graduate in Bpharma/Mpharma or any medical degree is mandatory
Employment Type
Full Time
Key Skills
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