Assistant Vice President, Property and Engineering Claims
Assistant Vice President, Property and Engineering Claims
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Job Description
Essential Requirements:
- Relevant academic qualifications with a minimum of 7 to 10 years solid working experience including experience in managing a team of the Involved Line(s) of Business.
- Preferably a holder or in progress of professional insurance qualification such as ANZIIF or ACII and meet minimum local mandatory qualification requirement where relevant.
- Solid experience in handling complex / legal cases independently with sound judgment strong negotiating and analytical ability in the Involved Line(s) of Business.
- Legal knowledge or legal training is as an advantage.
- Strong leadership and communication skills.
- Knowledge and experience in claims process improvements including strong organizational skills.
- Strong team player with proven ability to work with senior management internal and external parties.
- Demonstrate ability to select hire evaluate and work with legal counsel and experts on cases.
- Self-motivated individual with ability to work independently and handle a diverse range of claims and responsibilities.
- Strong customer service oriented attitude.
- Strong in oral and written communication skills in English and Cantonese.
- Ability to work on relevant PC applications.
*All information collected from applicants will be kept in accordance with Allied World Assurance Company Ltds (Hong Kong branch) privacy and security policy.
Working at Allied World
Our team of over 1600 professionals has deep expertise in the industry. They enjoy their work and many have served for several years. This is what you can expect when you join us:
- Instant membership in the Allied World Family - a global network of colleagues who will support your career journey
- A manager who will help you build your career through a structured coaching program
- Access to a full suite of learning and development tools and resources
Global Presence
We are headquartered in Bermuda with offices in Atlanta Boston Chicago Costa Mesa Dallas Dublin Farmington (CT) Hong Kong London Los Angeles Malaysia Miami New York Philadelphia San Francisco Singapore Sydney Toronto and Zug.
Our Business
Allied World Assurance Company Holdings Ltd through its subsidiaries is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Allied World is an equal opportunity employer. Subject to applicable law all qualified applicants will be considered for employment without regard to race color religion or belief gender age disability military service marital or civil partnership status family status sexual orientation ethnic or national origin genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.
To learn more visit or follow us on Facebook at and LinkedIn at the next step in your career with us.
Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.
We believe that when our great people work together and support one another our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development career training and mentoring programs.
Our people are our most important asset and we are very proud of the quality of our team members.
Job Summary:
This position is responsible for handling claims including non-standard cases on the Involved Line(s) of Business following agreed claims processes to achieve settlement and business objectives to deliver excellent customer services. The role is required to assist supervisor in day to day management of claims team.
Involved Line(s) of Business:
Property and Engineering
Job Duties:
- Manages the team for the Involved Line(s) of Business and provide/recommend necessary training mentoring and guidance to the team members.
- Review evaluate negotiate and resolve non-standard and complex cases within designated personal authority level in line with established standards procedures and guidance provided.
- Exhibit technical leadership both internally and externally on claims matter which the Company participates.
- Identifying investigate suspicious / fraudulent claims and take appropriate actions and keep relevant stakeholders closely informed.
- Managing customer/intermediary interactions in an efficient courteous and timely manner in order to deliver high standards of customer satisfaction. This also includes handling and resolving any customer feedback or complaints.
- Organizing and using approved internal and/or external suppliers to ensure appropriate and timely services are provided to customers.
- Proactively supervise and manage expenses of independent vendors and legal counsels for involved Line(s) of Business.
- Interact with relevant internal / external stakeholders to support and deliver business strategy.
- Meet with existing or prospective clients or intermediaries to promote Claims and support business development.
- Ensure performance of periodic internal review of claim files including monitoring/pursuing of outstanding recoveries.
- Preparation of reports or analysis where necessary.
- Ensure compliance with all legal regulatory and policy requirements internally and externally.
- Additional duties and responsibilities as warranted.
Required Experience:
Chief
Employment Type
Full Time
