Business Support Officer
Business Support Officer
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Salary Not Disclosed
1 Vacancy
Job Description
- To proactively and independently support Social Work or other Trust staff ensuring processes are maintained in a timely and accurate way that solutions to issues are made in line with delegated authority and in line with policy so that the best outcomes are achieved for Children Young People and Families.
- Provide high quality business support services to internal/external customers within the parameters of the services business agreement.
- Responsible for administration and routine management of a range of efficient administrative processes and procedures in order to support the operation of the service area ensuring accuracy and timely outcomes.
- Act as an initial escalation point for the resolution of unusual situations by providing advice and guidance to business support assistants.
- Monitor and supervise work of a small team including line management as required and proactively manage any potential risks and/or conflicting priorities.
- To demonstrate positive personal behaviours being a positive role model and championing the organisations vision and values.
- Oversee the provision of an effective customer response service and take independent decisions on less routine enquiries.
- Organise support and document sensitive meetings in the appropriate manner producing outputs in a timely manner.
- Experience of managing a number of conflicting priorities the ability to organise own workload and decide priorities.
- Experience of managing a group of staff ensuring clear expectations and driving outcome focused performance.
- Experience of handling and processing manual or computerised information.
- Good literacy and numeracy skills.
- Good ICT skills.
- Working hours: 36.50 hours per week.
- The role closes on 24th Aug 2025 apply ASAP.
Requirements
- Experience of managing conflicting priorities and staff.
- Good literacy numeracy and ICT skills.
As a Business Support Officer, you will proactively and independently support Social Workers or other Trust staff, ensuring processes are maintained in a timely and accurate way. You will ensure that solutions to issues are made in line with delegated authority and in line with policy so that the best outcomes are achieved for Children Young People and Families.
Education
As a Business Support Officer, you will proactively and independently support Social Workers or other Trust staff, ensuring processes are maintained in a timely and accurate way. You will ensure that solutions to issues are made in line with delegated authority and in line with policy so that the best outcomes are achieved for Children Young People and Families.
Employment Type
Full Time
