Shop Assistant - Burslem #1100
Shop Assistant - Burslem #1100
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1 Vacancy
Job Description
Are you friendly motivated and passionate about making a difference Join our Dougie Mac retail team as a Shop Assistant in our Burslem shop and help raise vital funds to support people in our local community.
Whether its welcoming customers working the till or helping process donations youll play a key role in the day-to-day running of a busy successful charity shop all while being part of a supportive values-driven team.
Key Responsibilities
- Provide excellent customer service ensuring a warm welcoming atmosphere
- Help sort price and merchandise donated stock for sale
- Operate the EPOS till system for purchases returns and Gift Aid
- Maintain clean safe and tidy shop and backroom areas
- Support and work alongside our brilliant team of volunteers
- Follow procedures relating to Health & Safety GDPR and trading standards
- Promote Gift Aid and other Dougie Mac fundraising initiatives
- Assist with shop cover when needed and complete required training
What Were Looking For
- Previous experience in retail or customer-facing roles (charity shop experience a bonus!)
- A positive can-do attitude and willingness to get stuck in
- Ability to work flexibly across the week including weekends
- Great communication skills and team spirit
- Basic IT and till skills
Why Join Dougie Mac
At Dougie Mac we care for our staff and provide a wide range of staff benefits;
- 35 days of annual leave rising with length of service
- Options to buy and sell annual leave
- Hospice paid Healthcare Cash Plan
- Competitive Pension Scheme
- Paid for DBS by the hospice
- Learning & Development opportunities
Full role details can be found on the job description. We provide additional training for this role.
Salary:27058 FTE per annum
Hours:42.5 hours a week (5 out of 6 days a week) Closed on Sundays
Applications close:Sunday 7th September 2025
Interviews:w/c 15th September 2025
How to Apply
Please complete the application form in full paying particular attention to your personal statement. This should clearly demonstrate how you meet the criteria in the job description and person specification.
For more information please contact:
Retail Team
Applicants must have the right to work in the UK. Sponsorship is not provided.
We reserve the right to close this vacancy and interview early in the event of a large number of applications.
Job Description &Person Specification below - Please note our shortlisting process is based on these accordance with our safer recruitment policy CVs alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.
About Us
At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent.
To find out more information click here.
The Benefits
Our Values
Compassion
Accountability
Respect
Excellence
Our Benefits
Documents
Employment Type
Full-Time
