Technical Architect - Dynamics 365 CE & Power Platform
Technical Architect - Dynamics 365 CE & Power Platform
Posted on :
15-08-2025
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1 Vacancy
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Job Description
Preferred Qualifications:
Microsoft Certified: Dynamics 365 Power Platform Solution Architect Expert
Experience with Databricks Microsoft Copilot and Customer Insights
Familiarity with IPPD 365 or similar delivery frameworks
Required Skills & Experience:
10 years of experience in CRM solution architecture and development with 5 years in Microsoft Dynamics 365 CE.
Expertise in:
o D365 Sales Customer Service Power Platform
o Azure Integration Services Dataverse Dual-write
o Plugin development JavaScript Power Automate and custom connectors
Experience in large-scale CRM implementations and data migrations.
Strong understanding of enterprise integration patterns and cloud-native architecture.
Role and Responsibilities:
Solution Architecture & Design
o Lead the technical design of D365 CE (Sales Service) solutions aligned with business processes and transformation goals.
o Define and implement scalable secure and extensible CRM architecture.
o Ensure alignment with the Calandra End-State Architecture and integration with D365 F&O via Dual-write.
Platform Modernization & Customization
o Oversee the migration from legacy CRM (AX 2009) to D365 CE for B2B and B2C operations.
o Configure and customize D365 CE using Power Platform plugins workflows and Power Automate.
o Enable out-of-the-box features and extend capabilities using custom development where needed.
Integration & Data Flow
o Design and implement integrations with:
Shopify Espresa Paymentech SendGrid
Databricks Lakehouse for Pet Registry and Microchip Registry
Microsoft Dataverse and Customer Insights
o Ensure real-time data synchronization and robust API-based integrations.
AI & Customer Experience Enablement
o Support deployment of Microsoft Copilot for AI-powered customer interaction summaries and forecasting.
o Enable data-driven insights through integration with Dataverse and Power BI.
Collaboration & Delivery Support
o Work closely with enterprise architects functional leads and development teams to ensure cohesive delivery.
o Provide technical leadership and mentorship to CRM developers and integration specialists.
o Participate in code reviews solution validation and performance tuning.
Expected:
A robust scalable and integrated CRM platform supporting B2B and B2C operations
Seamless data flow and real-time synchronization across enterprise systems
AI-enabled customer engagement and data-driven decision-making
High-quality maintainable technical solutions aligned with business goals
Employment Type
Full Time
Key Skills
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