Staff Network Engineer
Staff Network Engineer
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Job Description
What you get to do in this role:
- Maintain and deploy modern computer networks based on business and technical requirements.
- Partner with project and program managers to meet overall timelines and resolution of issues.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outage causing events or issues.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system.
- Perform non-critical investigations into functionality that is not working as desired.
- Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
- Review consult and prepare for planned change introduction to production environment.
- Partner with teams to plan and execute software code upgrades and device maintenance.
Sample first 6-month deliverables
- Quickly integrate into the environment and gain a solid understanding of network architecture organization and process/procedures.
- Deploy capacity into a datacenter based on demand.
- Participate in incident bridges and serve as the networking engineering resource to troubleshoot and mitigate outages.
- Take ownership of at least one key technology managed by the team.
- Partner with the SRE team to identify and solve one network process issue.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 6 years experience in networking with a solid foundation in routing switching security and load balancing.
- 6 years of firewall administration. Palo Alto Cisco ASA Fortigate
- 6 years of load balancer administration. F5 BigIP NGINX NetScaler
- A minimum of 5 years of experience in working on Internet and data center networks.
- RedHat/CentOS linux.
- Virtualization and container management. Kubernetes OpenStack linux KVM
- Scripting and automation: bash/python is a plus.
- High performance computing. GPGPU Infiniband RoCEv2 is a plus
- Continuous Integration/Continuous Deployment (CI/CD): using DevOps Bit Bucket GitHub.
- Possess a solid understanding of and have experience with most of the following network technologies: BGP OSPF HSRP/VRRP IPSEC SNMP ECMP.
- Deep hands-on experience with TCP/IP protocols including capturing and analyzing traffic with Wireshark and/or other tools.
- Familiarity with Cisco IOS and JunOS operating systems required.
- Ability to partner with peers who are globally distributed is a key part of this role.
- Passion for customer experiences and focus on delivering high quality support.
- Strong communication skills and empathy for customers.
- Ability to learn new technology in a fast-paced environment.
- Ability to deal with ambiguity efficient time management with competing priorities.
GCS-25
Additional Information :
Work Personas
Nous abordons notre monde du travail distribu avec flexibilit et confiance. Les profils de travail (flexible distance ou requis au bureau) sont des catgories attribues aux employs de ServiceNow en fonction de la nature de leur travail et de leur lieu de travail assign. Pour en savoir plus cliquez ici. Pour dterminer lligibilit un profil de travail ServiceNow peut confirmer la distance entre votre rsidence principale et le bureau ServiceNow le plus proche laide dun service tiers.
Equal Opportunity Employer
ServiceNow est un employeur qui souscrit au principe de lgalit daccs lemploi. Tous les candidats qualifis recevront une considration pour lemploi sans gard la race la couleur la croyance la religion le sexe lorientation sexuelle lorigine nationale ou la nationalit lascendance lge le handicap lidentit ou lexpression de genre ltat matrimonial le statut dancien combattant ou toute autre catgorie protge par la plus tous les candidats qualifis ayant des antcdents darrestation ou de condamnation seront pris en considration pour un emploi conformment aux exigences lgales.
Accommodations
Nous mettons tout en uvre offrir une exprience accessible et inclusive pour tous les candidats. Si vous avez besoin dune mesure dadaptation raisonnable pour complter une partie du processus de candidature ou si vous ntes pas en mesure dutiliser cette candidature en ligne et que vous avez besoin dune autre mthode pour postuler veuillez communiquer avec pour obtenir de laide.
Export Control Regulations
Pour les postes ncessitant laccs une technologie contrle assujettie aux rglements sur les contrles lexportation y compris les U.S. Export Administration Regulations (EAR) ServiceNow peut tre tenu dobtenir lapprobation des autorits gouvernementales en matire de contrle des exportations pour certaines personnes. Tout emploi est subordonn lobtention par ServiceNow dune licence dexportation ou dune autre approbation qui pourrait tre requise par les autorits de contrle des exportations comptentes.
Extrait de Fortune. 2025 Fortune Media IP Limited. Tous droits rservs. Utilis sous licence.
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Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
