Reservations Manager
Reservations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you bring
As Reservations Manager youll be the architect of first impressions - leading a passionate team to deliver seamless booking experiences maximise revenue and ensure every guests journey begins with confidence and care.
- Lead the reservations team to deliver exceptional service and accurate bookings across all channels
- Manage room inventory rate strategies and distribution systems to optimise occupancy and revenue
- Collaborate with Sales Front Office and Revenue teams to align strategies and drive performance
- Monitor and respond to guest enquiries with warmth professionalism and attention to detail
- Train and mentor team members to uphold Sofitels luxury standards and Heartist service principles
- Analyse booking trends prepare reports and contribute to forecasting and budgeting
- Ensure compliance with brand standards policies and data privacy regulations
Qualifications :
Why Join Us
Proven experience in hotel reservations or front office leadership
- Strong understanding of revenue management distribution systems and booking platforms (Opera preferred)
- Excellent communication organisational and problem-solving skills
- A passion for guest service and a commitment to luxury standards
- Ability to lead motivate and develop a high-performing team
- Full Australian working rights
- Flexible availability across a rotating roster including weekends and public holidays Ready to elevate your career in luxury hospitality
Apply today and help shape Noosas next chapter.
Additional Information :
As part of Accor one of the worlds leading hospitality groups we offer global career pathways exclusive Ambassador benefits and access to industry-renowned training through the Accor Hotels Academy. O
Our Ambassadors enjoy:
- 30% off food & beverage at Accor properties worldwide
- Generous Accommodation discounts at 4500 Accor properties across 110 countries.
- Professional Development via Accor hotels academy
- Career mobility across Accors global brands
- A commitment to diversity inclusion and promoting diverse talent.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
