Reservations Manager
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Job Location:
Noosa Heads - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What you bring
As Reservations Manager youll be the architect of first impressions - leading a passionate team to deliver seamless booking experiences maximise revenue and ensure every guests journey begins with confidence and care.
- Lead the reservations team to deliver exceptional service and accurate bookings across all channels
- Manage room inventory rate strategies and distribution systems to optimise occupancy and revenue
- Collaborate with Sales Front Office and Revenue teams to align strategies and drive performance
- Monitor and respond to guest enquiries with warmth professionalism and attention to detail
- Train and mentor team members to uphold Sofitels luxury standards and Heartist service principles
- Analyse booking trends prepare reports and contribute to forecasting and budgeting
- Ensure compliance with brand standards policies and data privacy regulations
Qualifications :
Why Join Us
Proven experience in hotel reservations or front office leadership
- Strong understanding of revenue management distribution systems and booking platforms (Opera preferred)
- Excellent communication organisational and problem-solving skills
- A passion for guest service and a commitment to luxury standards
- Ability to lead motivate and develop a high-performing team
- Full Australian working rights
- Flexible availability across a rotating roster including weekends and public holidays Ready to elevate your career in luxury hospitality
Apply today and help shape Noosas next chapter.
Additional Information :
As part of Accor one of the worlds leading hospitality groups we offer global career pathways exclusive Ambassador benefits and access to industry-renowned training through the Accor Hotels Academy. O
Our Ambassadors enjoy:
- 30% off food & beverage at Accor properties worldwide
- Generous Accommodation discounts at 4500 Accor properties across 110 countries.
- Professional Development via Accor hotels academy
- Career mobility across Accors global brands
- A commitment to diversity inclusion and promoting diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
