Training and Systems Coordinator (12-Month Maternity Leave Cover)

We are looking for a proactive and detail-oriented Training and Systems Coordinator to join the team on a 12-month fixed-term contract to cover maternity leave. This role plays a key part in onboarding new starters maintaining training content facilitating business-wide training initiatives and coordinating system-related communications.

You will work closely with managers technology teams and wider business units to ensure that staff are well-supported training content is up-to-date and communications are timely and clear.

If youre early in your career (1-2 years of experience) and eager to broaden your experience in the training and systems space this is the role for you!

Key Responsibilities:

New Starter Training

• Partner with hiring managers to create tailored training schedules.
• Organise schedule and run training sessions.
• Facilitate full system and process onboarding.

Training Content Management

• Maintain and update user guides (UGs) and product walkthroughs to reflect current processes.
• Create new guides for undocumented workflows.
• Audit and revise outdated documentation to ensure accuracy and usability.

Monthly System Refresher Training programs

• Plan schedule and coordinate monthly business-wide refresher sessions on systems and processes.
• Develop engaging slides and training materials.
• Design follow-up surveys and emails to gather feedback and reinforce learning.
• Create posts to summarise and share insights from each session.
• Assist in facilitating the sessions as needed.

Maintenance and Incident Communications

• Draft and update communications for all system maintenance and incidents.
• Ensure timely consistent and clear messaging is shared with impacted users.

Training Program Expansion

• Expand the training registry to include non-core systems and tools.
• Develop and maintain resources that support broader business training needs this may be in the form of user guides online learning modules frequently asked questions or pre-recorded sessions.

Qualifications :

Key Skills and Experience:

• 1-2 years experience well open to someone early in their career looking to progress
• Strong organisational skills.
• Excellent written and verbal communication.
• Confident facilitating training and engaging with stakeholders at all levels.
• Experience with documentation knowledge base creation and training content development.
• Detail-oriented self-motivated and capable of managing multiple priorities.

Desirable:

• Background in learning and development internal communications or systems training.
• Familiarity with tools like Whatfix (Digital Adoption) StatusIO (Incident status page) Blink (Internal Intranet) and/or Learning Management Systems.
• Experience working in recruitment product / technology environments.
• Knowledge of survey platforms and feedback tools (e.g. Survey monkey).

Additional Information :

Whats in it for you

• Talent Anywhere  work from anywhere in the world for 2 weeks per year. 

• Talent Time Out 6 dedicated days per year for or resting and recharging. 

• Annual TALENTFEST conferences. 

• Annual health & lifestyle allowance. 

• Free premium membership to Headspace. 

• Equity program where everyone gets a piece of the pie! 

• Opportunities for development and career progression. 

Sound interesting If you want to make Talent your next play please get in touch.

Remote Work :

No

Employment Type :

Full-time