Administrative Assistant I -
Administrative Assistant I -
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Job Description
Requisition No:859250
Agency: Business and Professional Regulations
Working Title: ADMINISTRATIVE ASSISTANT I -
Pay Plan: Career Service
Position Number:
Salary: $1336.92 Bi-weekly
Posting Closing Date: 08/27/2025
Total Compensation EstimatorTool
DIVISION OF HOTELS & RESTAURANTS
ADMINISTRATIVE ASSISTANT I
Position Number:
Hiring Salary: $1336.92 Bi-weekly
**Open Competitive Advertisement**
For information regarding this vacancy please contact Kela Bishop at
The Bureau of Elevator Safety is seeking a highly motivated individual with excellent customer service experience. The incumbent must be able to independently exercise professional judgment and requires the ability to communicate effectively verbally and in writing.
***Applicants must complete all fields in the Candidate Profile. Work history hours worked and formal education are required toqualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate and other documentation can be attached to provide additional information. ***
Our Organization and Mission
The Division of Hotels and Restaurants (H&R) licenses inspects and regulates public lodging and food service establishments in Florida under Chapter 509 Florida Statutes (FS). The division also licenses and regulates elevators escalators and other vertical conveyance devices under Chapter 399 FS. The divisions three bureaus Sanitation and Safety Inspections Licensing and Elevator Safety comprise a team of approximately 358 personnel fulfilling the regulatory obligations of the division throughout the state.
Our Mission is to protect the health and safety of the public by providing the industry with quality inspections and fair regulation.
The Work You Will Do
Processes records related to monitoring delinquencies elevator companies professional credentialing and change of record forms. Processes inspection records to ensure completion and submits for licensure approval or does further research for further action.
Maintains up-to-date information for accident reporting and enters information into Versa: Regulation. Assists with office functions i.e. scanning and indexing inspection reports data entry and answering the telephone providing customer service to inspectors and the public. Processes a variety of routine correspondence emails and faxes and prepares replies or investigates for further action. Processes incoming and outgoing mail.
Monitors electronic submittal of inspection records from elevator inspection companies. Provides quality assurance by checking for inspection upload errors. Communicates with customers to ensure electronic inspection records are properly resubmitted for data upload. Responsible for scanning and quality control of elevator inspections using the Anydoc scanning application system. Ensures inspections are accurately scanned for quality data management. Reports problems and anomalies to supervisor for research and investigation.
Responsible for the mailing tracking and monitoring of Oversight Inspection Findings Summary (OIFS) paperwork. Records Oversight Inspection Findings Summary from BES inspectors and OIFS responses received in tracking database and sends responses to appropriate bureau staff for quality assurance review. Provides fundamental quality assurance for document routing processing and storage.
Assists with monitoring and responding to inquiries from the bureaus email inbox. Assists with complaints escalations and other duties as needed.
Represents the bureau in technology related meetings in reference to the Anydoc scanning application system. Responsible for performing technology duties which includes but is not limited to computer software and hardware data systems and record keeping in Versa: Regulation and OnBase.
Reviews vehicle reports and associated paperwork. Works with BES drivers to obtain all needed documentation to ensure vehicle reports are accurate prior to obtaining Deputy Chiefs approval.
Performs other work-related duties as required.
Knowledge Skills & Abilities
Knowledge: of laws rules policies & procedures applicable to Bureau of Elevator Safety and the principles and techniques of effective communication.
Skilled in: data collection relating to the Bureau of Elevator Safety which may include but are not limited to statistical reports.
Ability: to prepare correspondence and administrative reports; to understand and apply applicable rules regulations policies and procedures relating to the Bureau of Elevator Safety; to plan organize & coordinate individual work assignments; to effectively communicate written and verbally; to independently perform with a consistently high degree of personal organization productivity and professionalism; to interact positively and productively with employees other areas of the organization regulated industries and the public; to integrate use of software and desktop or portable hardware to enhance personal and organizational performance including spreadsheet word processing scheduling e-mail licensing and internet applications and other technology required by the department.
Minimum Requirements
- Two years of general office experience; and
- Two years of experience using Microsoft Office Suites (i.e. Word Excel Access Outlook); and
- Two years of customer service experience.
***Information contained in responses toQualifying Questions concerning education experience knowledge skills and/or abilitiesmust also be disclosed on the State of Florida Employment Application.***
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The States total compensation package for employees features a highly competitive set of employee benefits including:
- State of Florida retirement package: 3% employee contribution required.
- Nine annual paid holidays and one personal holiday
- Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
- Ability to earn up to 104 hours of paid sick leave annually.
- The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
- The State of Florida provides a $25000 life insurance policy to eligible employees.
- Additional supplemental insurance policies are available for dental vision hospital supplement cancer etc.
- Tax deferred medical and childcare reimbursement accounts are available.
- Tuition waiver program to attend an approved State of Florida College or University
For additional benefit information please visit the following website:
***Information contained in responses to Qualifying Questions concerning education experience knowledge skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***
Applicant Note If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation you may be required to place your license in an inactive status.
NOTEThis position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application you may call 1-.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.
Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must contact the DBPR Human Resources (HR) Office at . DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS
Male applicants born on or after October 1 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information please visit the SSS website:
If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
A candidate for veterans preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016 F.A.C. with the Florida Department of Veterans Affairs Veterans Preference Coordinator 11351 Ulmerton Road Suite 311 Largo FL 33778. The Department of Veterans Affairs has also established an email where people can electronically file claims or ask questions. The email is
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295 Florida Statutescandidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7 Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Employment Type
Full Time
