Business Analytics Specialist
Business Analytics Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a Business Analytics Specialist to join our GBS COO Business Insights & Analytics this role you are expected to design and develop metrices reports and analyses to drive key business decisions. Moreover this position will require you to gather and transform data and information from various sources into valuable reports dashboards and insights for management.
Key Responsibilities:
Creating reports that highlight key metrics and trends and providing analysis on the findings of the report.
Designing and developing dashboards that help users to understand complex data.
Directly working with stakeholders to gather requirements generate reports and present findings and analysis.
Identifying and implementing process improvement opportunities to improve the accuracy and efficiency of assigned reports.
Undertake complex ad-hoc requests and projects as .
Qualifications:
Education: Bachelors degree holders with relevant work experience are welcome to apply
Experience:At least 5 years experience in any data analysis business reporting business intelligence or similar roles in the BPO/Shared Services industry.
Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
Shift Schedule: Amenability to work on the night or rotating shift (dependent on business need)
Minimum Skills to Hire/Must Haves:
Should have advanced knowledge on Microsoft Excel (Power Query & VBA Macro) and intermediate to advanced knowledge on SQL and Business Intelligence Tools such as PowerBI QlikView Qlik Sense Tableau or any other similar tool.
Should have hands-on experience at collecting transforming and compiling raw data and generating useful reports from the raw information.
Should have demonstrated data storytelling and data visualization skills to create compelling reports with dashboard elements like tables charts graphs heat maps and data models.
Should have analytical skills to rigorously and effectively examine large quantities of data and derive useful insights from these data sets.
Should provide mentorship on best practices in reporting and dashboarding to other team members and lead team initiatives and projects.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Unclear Seniority
Employment Type
Full-Time
