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Team & Role:
At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing understanding and applying our users and customers needs with the mission to create product experiences they love. Our designers come from a diverse set of skills and background - design systems visual interaction content and product design. At ServiceNow design has a very intentional seat at the table so our team collaborates closely with both engineering and product management from the get-go.
Learn more about our team here: you get to do in this role:
You get to lead large cross-product initiatives and deliver world-class product experiences that will influence the product strategy and transform how people work around the world.
You drive exceptional and innovative end-to-end user experience design languages and frameworks across one or more domains or key strategic initiatives.
You provide strategic direction vision and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues teams and community of practice.
Who you will work with in this role:
Youll be part of a team thats relentlessly focused on pushing innovationwe tackle the right problems at the right time and we dont just create visions we execute them. We lead with empathy and champion diversity of thought creating space for every voice to be heard. Here design doesnt need to fight for a seat at the tablewere welcomed and wanted at every phase of the product release cycle. We geek out over new ideas embrace experimentation and never shy away from a bit of good banter.
Qualifications :
Preferred Qualifications:
Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
10 years of relevant design experience.
An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives.
Experience in producing high-fidelity specifications for deliverables such as product design experiences design languages and frameworks across one or more domains or key strategic initiatives.
Advocate for design value and purpose across the company and externally to elevate colleagues teams and community of practice.
Influence skills and drive to continuously improve product design processes across business units and design teams.
Experience participating in the complete product development lifecycle of web and/or software applications.
Experience in user experience design or industry experience (corporate software web or agency).
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Remote