Key Account Manager

Main objective / purpose of the role:

This position is responsible to achieve assigned sales quotas and increase Strykers presence in the market through leveraging resources in the assigned territory.

List out the key responsibilities / outputs and its respective activities/input:

• Implement sales activities to achieve budgeted sales and profitability goal.

• Support Business director / Sales Manager to formulate the sales plan and acitivites in accordance with local strategy and identify market-specific needs trends and opportunities for business growh.

• Maintain a close network of cooperative relationship with business partners (dealers) and customersPrepare regular sales performance analyses forecasts and identify critical issues.

• Explore new accounts/business opportunities to build Strykerscustomer pool

• Prepares reports on market trends consumer habits competitor information on a monthly basis

• Compile customersfeedback to drive for quality of service and to expand business portfolio.

• Provide clinical and technical support during cases and inform the clinician of patient treatment options. Engage customers in meaningful clinical discussions which can positively impact patient outcomes while being present in the procedure.

• Conduct product in-services including physical demonstrations using non-sterile product and evaluations for successful account conversion.

• Strive to provide win/win outcomes for BSC & customers while maintaining premium ASPs through leveraging of propriety all sales activities comply with legal and ethical standards and that documented processes procedures and internal quality management system are followed and adhered to.

• Initiate action to prevent the occurrence of any non-conformities or customer complaints relating to the product procedure and quality system.

• Assist in the development of lesser-experienced sales reps to extend skill sets and expertise of these individuals.

• Assets management: Assist to manage the consignment according to the companys policy.

• Completes the mandatory Quality training subject to the defined timeline. And ensure compliance with internal Quality system and policy.

Functional Knowledge / Talents

Academic qualifications / degree & relevant prior experience:

• Degree holder in medicine or medical or sales and marketing related area

• At least 2 years sales and marketing experience in medical devices or healthcare industry

• Prefer experience in or direct exposure to the healthcare product or medical device industry.

Key talents /strengths for the role:

• Excellent problem solving & interpersonal skills

• Results-oriented with good negotiation &communications skill

• Strong business sense

• Demonstrated ability to build and maintain key business relationships internally and externally.

• Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment.