Customer Experience Agent - Danish speaking
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Job Location:
Santa Venera - Malta
Monthly Salary:
Not Disclosed
Posted on:
26-08-2025
Vacancies:
1 Vacancy
Job Summary
Our client is seeking a full-time Danish speaking Customer support agent to join their team in the iGaming industry.
Main Duties & Responsibilities:
- Attend to customer queries via emails and Live Chat
- Resolve any complaints in an effective and professional manner
- Assist with customer verification process documentation checks and other related processes
- Give feedback to Management on any re-occurring issues
- Promote the companys values and products
- Assist with any other related departmental duties
Qualifications:
- Previous experience in a similar position will be considered an asset preferable in the iGaming industry.
Skills & Knowledge:
- Applicants must be fluent in both Danish and English. Fluency in German is considered an asset
- Excellent communication skills both spoken and written.
- Customer oriented.
- Team-player.
- IT skills (excel outlook etc)
Company Benefits:
- Hybrid working.
- Daily office lunch plus fruits and snacks.
- Health Insurance.
- Yearly monetary wellness benefit.
- Company events.
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
