Hybrid Dutch speaking Junior Account Manager

Responsibilities

• In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customers objectives and offer adapted solutions for their needs.
• Set up strategic results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaigns upselling.
• Create maintain and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Requirements

• BA/BS degree (MA/MSc in Marketing or Communications preferred)
• Language Skills: C2 level of Dutch and C1 level of English (French is a plus). Multilingual abilities are a plus due to the multilingual nature of the Benelux market.
• 20 months of experience in sales and/or marketing: previous client-facing experience particularly in high-stakes environments.
• Able to work independently and meet goals with occasional supervision.
• Familiar with managing customer data and using CRM tools to support business processes.
• Uses AI tools to support daily tasks and improve outreach strategies.
• Communicates clearly and effectively with different audiences.
• Comfortable working toward goals in a collaborative environment.
• Confident in delivering presentations and writing professional content.
• Takes initiative and maintains a proactive solution-oriented attitude.
• Works well independently and contributes to team efforts
• Understands business goals and supports strategic planning.
• Capable of analyzing competitors and identifying trends to support positioning
• Focused on customer satisfaction and providing helpful support.

Specialized Skills for the Benelux Market:

• Market Understanding: clear understanding of the Benelux market including cultural nuances and business practices.
• Strategic Thinking: capability to identify and work alongside companies with growth potential.
• Problem-Solving: complex problem-solving skills to navigate complex contexts.
• Analytical Skills: proficiency in analyzing market trends and customer data.
• Relationship Building: ability to build and maintain relationships with key stakeholders in the Benelux market.
• Ability to unlock substantial opportunities within a market brimming with potential for expansion
• Benelux cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
• Stakeholder Management: ability to manage complex stakeholder structures including multiple agencies and sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in each Benelux country and be able to position Google Ads as a valuable and integrated solution.
• Ability to manage more sophisticated questions about ROI and integration with other platforms.
• Regulatory Knowledge: awareness of local regulations especially regarding data privacy (e.g. GDPR) to ensure compliance in all outreach activities.
• Ability to tailor outreach strategies that respect and address clients high focus on data privacy and protection.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency effectiveness and quality
• Collaboration: Working effectively with others sharing ideas and resources to achieve common goals
• Communication: Exchanging information ideas and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing ones own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas fostering collaboration
• Critical Thinking: Evaluating information and arguments leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation creativity risk-taking and a proactive approach to problem-solving and opportunity identification

Benefits

• Referral Program: Earn up to 2000 for bringing friends depending on the language/project.
• Relocation Support
• Private Health Insurance.
• Continuous skill development and certifications.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly monthly or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center Barcelona surrounded by the sea.