Software Support Admin
Software Support Admin
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company Background
A technology solutions provider with over 15 years of experience in workforce management and automation systems. They offer solutions such as time & attendance payroll access control and dormitory management serving businesses across Malaysia Singapore and Southeast Asia.
Responsibilities
- Provide first-line technical support for software-related issues via phone email and WhatsApp
- Diagnose troubleshoot and resolve software problems (training provided)
- Guide users step-by-step through solutions
- Document support cases and escalate unresolved issues when needed
Requirements
- Willingness to learn and adapt to new software and tools
- Good communication skills in English (Mandarin/Malay is a plus)
- Positive problem-solving mindset with a customer-focused attitude
- No experience required training will be provided
- Fresh graduates are encouraged to apply
Salary Range: RM 2000 - 2500
Location: Permas Jaya Johor Bahru
Employment Type
Full Time
