Transaction Coordinator I, II or III (Business Assistant I, II or III)

The Transaction Coordinator I II or III is responsible for handling more complex transactions troubleshooting issues and providing support to multiple departments. This position requires deeper knowledge of transaction processes and the ability to identify and implement process improvements.

• Provide hiring/on-boarding/payroll services support
• Process hiring forms including the I-9 electronic form ACA forms and tax forms with new employees. Ensure accuracy and compliance for all transactions
• Submit timely and accurate job postings for salaried and hourly positions.
• Set up timecards work schedules and leave for new employees.
• Develop a good working understanding of the EPAF process and strategies to select the correct EPAF and explain EPAFs to department staff.
• Manage data entry of EPAFS for designated departments.
• Ensure AggieTime payroll is submitted bi-weekly by all departments.
• Collaborate with internal teams and external partners to resolve transaction issues.
• Assist in training junior team members on transaction procedures.
• Identify inefficiencies and recommend procedural improvements to streamline operations and reduce errors.
• Serve as a subject matter expert for transaction-related inquiries and troubleshooting.
• Provide excellent customer service for all departments that you support
• Other duties as assigned.

Minimum Qualifications:

• Transaction Coordinator I:
  • High school diploma or equivalent learning required.
  • Experience in data entry or transaction processing roles preferably in a finance accounting or shared services environment.
• Transaction Coordinator II:

  • 3 years of experience in data entry administration transaction processing roles preferably in a finance accounting or shared services environment or equivalent combination of education/experience.

• Transaction Coordinator III:

  • 5 years of experience in data entry administration or transaction processing roles preferably in a finance accounting or shared services environment or equivalent combination of education/experience.

• For all levels:
  • Competent in the use of computer programs including Excel Office and other applications. Proven ability to create formulas and spreadsheets in Excel.
  • Strong interpersonal skills along with a demonstrated ability to work collaboratively with a diverse group of people. Able to develop professional documents and accurate reports.
  • Must be team-oriented and foster a team environment within the Transaction Center and with Directors and the departments that the Transaction Center interacts with.
  • Experienced in managing multiple responsibilities and deadlines. Able to organize work responsibilities and self-assess personal performance against target objectives.
  • Proactive in resolving issues setting up processes and providing high-level customer service.
  • Ability to take initiative maintain confidentiality and work without close supervision.
  • Meet background check requirements.

Preferred Qualifications

• Working knowledge of Banner Finance and/or Human Resources modules
• Knowledge of USU financial policies.
• Knowledge of USU human resource/payroll procedures.

Knowledge Skills and Abilities (KSAs):

• In-depth understanding of transaction processing systems and workflow optimization.
• Strong knowledge of relevant compliance and regulatory standards.
• Familiarity with financial or operational risk assessment in transaction processing.
• Advanced proficiency in Microsoft Excel and transaction management software.
• Strong problem-solving and analytical skills to resolve transaction discrepancies.
• Ability to multitask and complete a high volume of transactions.
• Ability to train and guide junior team members.
• Ability to work efficiently under pressure and meet deadlines.
• Ability to identify trends and inefficiencies and recommend improvements.
• Ability to collaborate effectively with internal and external stakeholders.

Along with the online application please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV

2. Cover letter to be typed/pasted at the end of your application (iForm)

**Document size may not exceed 10 MB.**

Office Setting: Instructional designers typically work in an office setting either on campus or remotely from home. The workspace is usually equipped with a computer software tools and other necessary resources.
Schedule: Standard working hours are common but flexibility may be required to meet project deadlines. Remote work options are often available allowing for a more flexible schedule.
Collaboration: Frequent collaboration with subject matter experts educators and other stakeholders is essential. This can involve meetings brainstorming sessions and feedback loops.
Technology Use: Extensive use of technology including e-learning software content management systems and multimedia tools is a key aspect of the role. Regular use of office software (e.g. Excel Outlook ERP systems).
Sitting and Standing: The role involves long periods of sitting and working at a computer. Ergonomic furniture and regular breaks are important to maintain comfort and health.
Visual Strain: Prolonged screen time can lead to eye strain so its important to take regular breaks and use proper lighting.
Minimal Physical Exertion: The job generally requires minimal physical exertion but occasional lifting of materials or equipment may be necessary.
Travel: There may be occasional travel to attend conferences training sessions or meetings with clients or stakeholders team members or customers.

Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.

Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.

*updated 07/2025

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

Matthew Pinner

Executive Director

Civil Rights & Title IX Office

Old Main Rm. 401D

1400 Old Main Hill Logan UT 84322

Cody Carmichael

Title IX Coordinator

Old Main Rm. 402D

1400 Old Main Hill Logan UT 84322

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education

Denver Regional Office

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

*updated 06/2025