Security Supervisor
Security Supervisor
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Assists with the day-to-day site/shift operation. Supervises operational personnel assures appropriate security response proper follow-up occurs on all incidents and all documentation is accurate and complete.Qualifications
Participates in the formulation and implementation of departmental strategic planning represents the department and/or shift on interdepartmental and intradepartmental committees participates in the annual preparation of the department budget and ensures that hospital employees visitors and patients heed hospital policies and practices relating to security issues
Is responsible for the day-to-day operation of the site/shift; assumes charge responsibilities in the absence of the shift manager and takes a lead role in responding to emergencies or major occurrences that require departmental intervention.
-Assumes all operational duties and responsibilities of security officer when appropriate.
-Participates in interviewing and hiring process for operational staff; provides orientation to new employees; evaluates capability performance efficiency and appearance of staff on a routine basis completing formal performance evaluations annually.
-Assesses and participates in the training needs of operational staff.
-Ensures that hospital security regulations are enforced and that criminal violations and security problems are investigated and appropriately reported to management and law enforcement agencies.
-Conducts security surveys/analyses/ALERT program to determine vulnerability and risk to the Institution and communicates risk reduction recommendations to appropriate parties.
Education
Bachelors Degree Criminal Justice preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Class D Passenger Vehicle Drivers License State License - Generic - HR Only preferred Basic Life Support BLS Certification - Data Conversion - Various Issuers preferred Supervisory Certification CHSS - International Association for Healthcare Security and Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred
Experience
Experience working in security or police training 5-7 years preferred and Supervisory experience 2-3 years preferred
Knowledge Skills and Abilities
- Strong interpersonal and communications: Effectively interact with all people.
- Handle a variety of stressful situations.
- Customer service: accessible energetic concerned empathetic positive attitude collaborative and flexible.
- Strong problem solving: critical and analytical thinking good judgment prioritizing industrious and creative resolutions for positive outcomes.
- Ability to deal with and de-escalate anxious/stressed people and manage aggression.
- Competent to ensure compliance with local state and federal laws hospital policies and procedures.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$33.46 - $48.66/HourlyGrade
7EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Employment Type
Full-Time
