DescriptionAre you ready to make an impact in a global leader across investment banking wholesale payments markets and securities services In this pivotal position you will play a crucial role in supporting our executives and their teams ensuring seamless operations and contributing to our success. If you thrive in a fast-paced environment and excel at managing multiple priorities we want to hear from you!
As a Senior AdministrativeAssistant in the Commercial & Investment Bank you will be responsible for performing an array of administrative functions requiring confidentiality initiative and sound decision-making for the executives their team of managers and stakeholders. You will coordinate efforts with other admins across the Commercial & Investment Bank. You bring years of experience as an Assistant while being very adaptable and welcoming change. You will rely on excellent organizational skills and the ability to effectively handle multiple priorities. You will need to adapt procedures processes and techniques to the completion of assignments in line with the departments activities and goals.
Job responsibilities
- Manage and handle complex and detailed calendars dealing with multiple and/or urgent meeting conflicts setting up meetings and conference calls internally and externally as well as handling all associated logistical aspects
- Work in a fast-paced ever-changing environment and effectively handle multiple priorities with a calm professional and willing attitude
- Handle telephone coverage with the ability to answer phones professionally address issues or redirect as appropriate and distribute messages in a timely and appropriate manner
- Coordinate travel arrangements (including air hotel accommodations and ground transportation); prepare detailed itineraries required travel visas/documents and ensure accuracy and timely delivery of plans/tickets to travelers
- Process invoices and travel & expense claims for team members in a timely manner. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
- Be open to taking on increased and/or new responsibilities at any time
- Assist with overflow special projects assistant back-up coverage and day-to-day tasks (Calendar/Travel/Concur) as part of the Assistant pool of support and back-up arrangements working in a team where required to ensure seamless support is maintained including other duties as directed by the Business Support Manager / Line of Business
Required qualifications capabilities and skills
- At least 5 years of administrative experience in financial institutions for senior-level executive(s)
- Strong interpersonal and partnership skills i.e. develop relationships with peers clients etc.
- Advanced organizational skills ability and instinct to connect dots and escalate issues as required
- Discretion and good judgment in confidential situations and proven experience interacting with senior management
- Ability to adapt procedures processes and techniques to the completion of assignments
- Open to taking on increased and/or new responsibilities at any time
- Ability to manage and resolve competing priorities i.e. calendar management
- Excellent telephone etiquette
- Adaptable team player
Preferred qualifications capabilities and skills
- Bachelors Degree preferred
- Fluent in verbal and written English and Chinese is preferred
Note: This role requires five days in the office (Monday-Friday).
Required Experience:
Senior IC