drjobs SOC Analyst

SOC Analyst

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1 Vacancy
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Job Location drjobs

Sofia - Bulgaria

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What youll do

24/7 Security Monitoring: Monitor SIEM tools security logs and alerts for potential threats and anomalies across networks endpoints and applications
Incident Handling: Triage investigate and escalate security incidents following established playbooks and escalation paths
Helpdesk Queue Management: Monitor prioritize and respond to helpdesk tickets ensuring timely resolution or escalation to appropriate teams
Threat Analysis & Reporting: Analyze security events identify patterns and provide detailed incident documentation and reporting
Collaboration: Coordinate with IT network and application teams to remediate security issues and address user support requests
Continuous Improvement: Suggest improvements to SOC processes ticketing workflows and monitoring strategies to enhance operational efficiency
Shift Operations: Work in a rotating shift schedule (day night weekends and holidays) to provide 24/7 coverage

Required Skills and Qualifications

Qualifications Education: Bachelors degree in IT Computer Science Cybersecurity or related field (or equivalent work experience)
Technical Skills:
-Familiarity with SIEM solutions (e.g. Splunk Microsoft SentinelQRadar)
-Understanding of basic cybersecurity concepts: firewalls IDS/IPS malware phishing and incident response
-Experience with IT helpdesk systems (e.g. ServiceNow JIRA Freshdesk or similar)
Soft Skills: Strong problem-solving abilities attention to detail effective communication and the ability to work well under pressure in a fast-paced environment
Certifications (Preferred): CompTIA Security ITIL Foundation or similar
Preferred Experience:
-13 years of experience in a SOC or IT helpdesk/technical support role
-Exposure to shift-based work or 24/7 operational environments
-Experience with automation scripting or log analysis is a plus

Our Values

Curiosity:Were curious andfuture-focused.
One Team:Were one team in many colors.
CustomerDriven: Were obsessed with the customer.
Integrity:We dont compromise on
the integrity.
Excellence:We exemplify excellence

What youll get

An awesome job with an attractive remuneration package
Hybrid work with good comfortable environment and settings
Friendly colleagues who support each other to win as a team
A flat product-focused organization and Agile team to let you add your value and ideas to the product and company
Opportunities to learn and be trained in applied new technologies and methodologies
Facing new and innovative challenges to deliver commercial-grade world-class product
Career growth in multiple directions based on your preferences and abilities

Required Experience:

IC

Employment Type

Full Time

About Company

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