Senior Quality Expert â Air-to-Water Heat Pump (R290)
Senior Quality Expert â Air-to-Water Heat Pump (R290)
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Job Description
Aira is building one of Europes most advanced factories for air-to-water heat pumps. To strengthen our product quality capability we are establishing a dedicated Quality Investigation Team. When issues arise in customer installations defective units will be returned to our Wrocaw site where this team will lead root-cause analysis define corrective actions and ensure robust improvements flow back into design production and service.
This role goes beyond factory walls. The Senior Quality Expert will also play a pivotal role in shaping Aira 1 Academy training and certifying installers building competence across markets and embedding a consistent world-class way of working.
As part of this the position includes international travel to Airas markets working hands-on with local service teams leading installation reviews conducting training and sharing knowledge directly in the field. You will be the bridge between product excellence in Wrocaw and flawless execution across Europe.
We are seeking one of the very few global experts capable of leading this mission. This is a unique opportunity to stand at the forefront of Europes clean-tech industrial revolution and shape the quality standards for an entire industry.
Key Responsibilities
- Lead hands-on investigation of returned outdoor (R290) and indoor units from market installations.
- Identify root causes of failures using structured diagnostic methods (5-Why Ishikawa FMEA fault tree).
- Define and validate corrective and preventive actions including repair methods design improvements and supplier collaboration.
- Establish and standardise processes tools and documentation for quality investigations.
- Build capability in the Quality Team by transferring expertise and coaching engineers and technicians.
- Collaborate with Design Production Service and Supply Chain teams to ensure findings translate into lasting improvements.
- Report findings risks and required actions clearly to senior management.
- Travel to Aira markets to: support critical installations and complex service cases deliver training sessions and certify installers share knowledge and raise competence across the service organisation.
Requirements
- 10 years proven experience in air-to-water heat pump development service or quality with strong focus on outdoor units.
- Deep expertise in R290 refrigerant systems thermodynamics safety standards charging leak detection and environmental compliance.
- Demonstrated success in product quality investigations root cause analysis and corrective action management.
- Hands-on technical ability to dismantle fault trace and validate fixes.
- Solid knowledge of international HVAC standards and regulations.
- Experience in cross-functional collaboration in fast-paced industrial environments.
- Fluent in English (written and spoken). Proficiency in Polish is mandatory. German and Italian are prioritised; other European languages are an advantage.
What we expect
- Mastery recognised authority in heat pump service quality or outdoor unit design.
- Practical mindset decisive hands-on and action-oriented.
- Builder motivated to create new processes standards and ways of working.
- Teacher committed to developing others both in the factory and across Aira markets.
- Integrity trusted to handle sensitive customer and product issues.
- Resilience thrives under pressure in a rapidly growing organisation.
How to Apply
If you believe you are one of the very few global experts capable of leading this mission we invite you to apply with:
- CV highlighting leadership technical expertise in HVAC/heat pumps and achievements in quality improvement.
- Cover Letter explaining why you are uniquely positioned for this challenge and how you would shape the Quality Investigation Team and Aira 1 Academy.
- Evidence of Expertise an additional element that proves you are the niche expert we seek:
- A case study of a complex quality issue you resolved.
- Publications patents or conference contributions.
- A senior leaders reference confirming your role as a recognized expert.
Final Word
This role is not for many. It is for one. If you are that one Aira is ready to talk.
Employment Type
Full Time
