System Support Analyst
System Support Analyst
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1 Vacancy
Job Description
Job Title: Systems Support Technician
Start Date: ASAP
Position Type: Contract
Location: 47 Trinity Ave SW Atlanta GA 30334 (Hybrid)
Ceipal ID: SGAHD610SP
Role and Responsibilities:
- Create RACF IDs for all DHS Mainframe users.
- Provision reset passwords and troubleshoot issues for multiple key systems for the State of Georgia agencies.
- Conduct periodic (normally quarterly) re-certification of all users including Ga-Gateway Uniform Accounting System (UAS) Support Tracking Accountability and Recovery System ($TARS) Electronic Payment Processing Information Control (EPPIC) Electronic Benefits Transfer (EBT) and Energy Assistance System (EAS).
- Periodically (normally 60 or 90 days) identify and remove inactive users.
- Enforces and communicates to system users the security policies and guidelines necessary to meet state and federal requirements for system access.
- Assist with the state and federal audit processes.
- Create and run queries to produce ad-hoc reports from application data as needed.
Core Competencies:
- Ability to work effectively with a diverse project team in a highly visible fast paced and changing project environment with aggressive timelines.
- Ability to work effectively with personnel at multiple levels of the organization.
- Ability to work effectively as a dedicated team member; ability to effectively and accurately communicate. with other team members.
- Excellent oral written presentation and interpersonal communication skills.
- High school diploma or GED - Required
- 1 Years Previous RACF experience - Required
- 3 Years Help desk support for end users experience - Required
- 1 Years Computer systems internet security and data privacy experience - Required
- Proven ability to deliver great customer service experience with strong interpersonal skills and the ability to engage with and work well with people - Required
- Strong work ethic interpersonal and communication skills - Required
- Comfortable communicating in person and via phone/email with peers management contractors and vendors - Required
- Ability to multitask in a fast-paced environment - Required
V Group Inc. is a New Jersey-based IT Services and Products company strategically organized into multiple business units: Public Sector Enterprise Solutions Ecommerce and our Public Sector unit we specialize in delivering IT Professional Services to Federal State and Local governments. We hold multiple contracts across 30 states across US which include: NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA MN NM VT and WA.
If youre considering a career opportunity with V Group or exploring a partnership I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.
Employment Type
Full-time
