Cemeteries Administrator
Cemeteries Administrator
Posted on :
14-08-2025
Employer Active
1 Vacancy
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Job Description
3 months contract with a Local Authority
Job Summary:
We are currently seeking a Cemeteries Administrator to provide high-quality administrative and customer support within a bereavement services environment.
This temporary role involves working at either a cemetery site office or central public office delivering compassionate front-line support to members of the public and professionals from the bereavement industry.
The successful candidate will play a key role in ensuring that services are delivered sensitively efficiently and in line with relevant regulations and policies.
Key Duties/Accountabilities (Sample):
Provide administrative support for the full range of burial and cremation services including processing statutory documentation and booking services.
Act as a first point of contact for the public and bereavement professionals handling enquiries and complaints with tact and empathy.
Assist customers in the selection and identification of graves maintaining accuracy and attention to detail.
Liaise with funeral directors monumental sculptors and internal teams to coordinate funeral arrangements and ensure compliance with regulations.
Maintain accurate manual and computer-based records relating to interments payments memorialisation and site maps.
Accept and process payments for bereavement services reconciling cash and maintaining financial records.
Support the enforcement of cemetery and memorial procedures and policies.
Assist with identifying graves and directing funeral corteges and visitors to the appropriate areas.
Provide advice on memorial options and support public engagement or educational initiatives where required.
Carry out general administrative tasks word processing and report preparation.
Offer training or mentoring to new staff as needed.
Skills/Experience:
At least one year s relevant experience in a bereavement-related setting providing support and advice in a sensitive and respectful manner.
Experience in administrative roles including cash handling and working within a business environment.
Confident use of Microsoft Office or equivalent IT systems for maintaining records and producing documents.
At least two years experience in the above areas.
Strong communication and interpersonal skills with the ability to engage empathetically and professionally with the public.
Excellent organisational and planning skills to manage and prioritise tasks effectively.
Ability to work both independently and collaboratively as part of a team.
Solid understanding of customer care confidentiality and professionalism in a sensitive working environment.
Good numeracy skills with the ability to carry out cash handling and reconciliations.
Awareness of basic health and safety responsibilities and practices.
Proactive approach to performance improvement and service delivery.
Additional Information:
The closing date: 29/08/2025.
At least one year s relevant experience in a bereavement-related setting, providing support and advice in a sensitive and respectful manner. Experience in administrative roles including cash handling and working within a business environment. Confident use of Microsoft Office or equivalent IT systems for maintaining records and producing documents. At least two years' experience in the above areas. Strong communication and interpersonal skills, with the ability to engage empathetically and professionally with the public. Excellent organisational and planning skills to manage and prioritise tasks effectively. Ability to work both independently and collaboratively as part of a team. Solid understanding of customer care, confidentiality, and professionalism in a sensitive working environment. Good numeracy skills with the ability to carry out cash handling and reconciliations. Awareness of basic health and safety responsibilities and practices. Proactive approach to performance improvement and service delivery.
Employment Type
Full Time
Key Skills
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