Housing Options Officer
Housing Options Officer
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1 Vacancy
Job Description
Job Purpose
- The Housing Options Officer is responsible for delivering a high-quality customer-focused housing options service in accordance with statutory duties under the Housing Act 1996 (Parts VI and VII) and the Homelessness Reduction Act 2017. This includes assessing housing needs preventing homelessness where possible and securing suitable accommodation for those in need.
Key Duties/Accountabilities
- Provide housing advice and options to customers in line with legislation policies and procedures
- Apply the Housing Act 1996 (Parts VI and VII) and Homelessness Reduction Act 2017 to casework ensuring accurate assessment of prevention and relief duties
- Develop robust and effective Personalised Housing Plans (PHPs) tailored to each applicant s needs and circumstances
- Assess complex cases including applicants with histories of rough sleeping ensuring appropriate interventions are in place
- Work with a prevention-focused approach to resolve housing issues before crisis point
Essential Experience Required
- Ability to assess complex cases including those with a history of rough sleeping
- Proven experience in a housing options or homelessness prevention role within a local authority or similar setting
- Strong working knowledge and practical application of: Housing Act 1996 (Parts VI and VII) Homelessness Reduction Act 2017
Essential Qualification Required
- Good standard of education (GCSEs or equivalent; housing-related qualification desirable)
Additional Information
- Working Hours: 37 hours per week
- Enhanced DBS with barred list is required for the role
- Full-time on-site/hybrid working to be discussed
- The role closes soon apply ASAP
Requirements
- Proven experience in housing options or homelessness prevention role
- Strong working knowledge of Housing Act 1996 (Parts VI and VII) Homelessness Reduction Act 2017
- Good standard of education (GCSEs or equivalent; housing-related qualification desirable)
- Enhanced DBS with barred list
To deliver a high-quality, customer-focused housing options service in accordance with statutory duties under the Housing Act 1996 (Parts VI and VII) and the Homelessness Reduction Act 2017. This includes assessing housing needs, preventing homelessness where possible, and securing suitable accommodation for those in need.
Education
To deliver a high-quality, customer-focused housing options service in accordance with statutory duties under the Housing Act 1996 (Parts VI and VII) and the Homelessness Reduction Act 2017. This includes assessing housing needs, preventing homelessness where possible, and securing suitable accommodation for those in need.
Employment Type
Full Time
