Administrative Assistant

Administrative Assistant
Location: Swansea
Start Date: ASAP

Are you a client-focused organised professional who thrives in a client-facing role and enjoys being at the heart of a busy dynamic legal office At Redkite Solicitors our Administrative Assistants are more than just support they are the first point of contact brand ambassadors and essential contributors to our smooth day-to-day operations.

If you have a strong front-of-house presence excellent communication skills and enjoy juggling a range of administrative tasks in a fast-paced professional setting we want to hear from you.

Redkite Solicitors has been providing expert legal advice since 1898. We support individuals families and businesses across our communities and are proud to be a trusted and forward-thinking law firm. With over 250 employees we are committed to being an employer of choice and living our values of Trust Bold Thinking Teamwork and Excellence every day.

The Role

Based in our modern Swansea office this full-time permanent position offers a 37.5-hour working week (Monday Friday 9am 5pm). This role requires strong front-of-house skills ensuring every visitor client and team member receives a professional and welcoming experience.

You ll work closely with legal and operations staff to deliver high-quality internal support and maintain our corporate image at reception.

Key Responsibilities:

Client-Facing & Front of House Duties

• Serve as the first point of contact for clients and visitors delivering a warm professional welcome in person and over the phone
  

• Coordinate meeting room bookings set up refreshments and ensure rooms are prepared to a high standard for client meetings and consultations
  

• Maintain the reception and shared office areas including meeting rooms communal areas and suppliers
  

• Liaise with senior stakeholders partners and external guests with tact discretion and efficiency.
  

Administrative Support

• Assist staff with day-to-day administrative tasks including document handling filing scanning and post
  

• Manage incoming calls and correspondence directing queries promptly and professionally
  

• Handle routine office ordering and supply management with attention to cost-efficiency and consistency
  

• Coordinate and support with events meetings and client hospitality ensuring every detail is meticulously executed.
  

Client Care & Compliance

• Support the team in maintaining accurate and up-to-date records and correspondence
  

• Liaise with external contacts (clients suppliers contractors) in a courteous and timely manner
  

• Ensure the office is compliant with health & safety requirements including checklists and coordination with external contractors
  

What Were Looking For

• Strong interpersonal and communication skills with the ability to build and maintain positive relationships with clients.
  

• Client-focused mindset delivering a professional and welcoming experience at all times.
  

• Excellent organisational skills with a keen eye for detail and the ability to manage competing priorities.
  

• Ability to remain calm and composed under pressure.
  

• Confidence in a front-of-house role acting as the face of the office and representing the firm with professionalism.
  

• Proficiency in Microsoft Office Suite and general comfort with IT systems.
  

• Team-oriented attitude with a willingness to support others and take initiative.
  

• Discretion and reliability especially when handling sensitive information.
  

• Flexibility to travel when required.
  

What s In It For You

We re committed to building a positive professional and high-performing workplace. You ll join a welcoming team where your contribution matters and where you ll be encouraged to grow.

• 25 days annual leave
  

• Holiday buy and sell scheme
  

• Contributions towards gym membership
  

• Flexible working considered
  

• Career development support
  

• Redkite Rewards Scheme
  

To apply please send your CV and covering letter to:

At Redkite we are committed to creating a diverse inclusive and supportive workplace where everyone is valued. We welcome applicants from all backgrounds including gender race ethnicity sexual orientation disability age religion and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients