Senior Network Engineer - Collaboration
Senior Network Engineer - Collaboration
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1 Vacancy
Job Description
Visa Sponsorship available
We are excited to announce an incredible opportunity for a Senior Network Engineer specializing in the Collaboration and Voice domain to join our dynamic DSI Tech this pivotal role you will lead the deployment of customer projects and play a vital role in the management of large enterprise Cisco Unified Communications (UC) infrastructure.
Your contributions will encompass conducting site readiness assessments and preparations overseeing deployments and cutovers and ensuring the technical deployment and integrity of our solutions. You will also have the opportunity to document project designs and complex solutions deliver impactful customer solutions and create essential technical design collateral. By doing so you will help foster customer satisfaction and success through the delivery of high-quality solutions and thorough documentation.
The ideal candidate will bring extensive design and implementation experience with Cisco Unified Communications products including Cisco Business Edition Servers Communications Manager Unity Connection Emergency Responder Cisco IM and Presence Cisco Unified Border Gateways and Cisco IP Phones. Your expertise will not only drive excellence but also inspire those around you.
Position Responsibilities
- Analyze design develop integrate enhance and deploy the Cisco Unified Communication and Collaboration system.
- Provide technical leadership in the architecture discipline and deployment of Cisco Unified Communication and Collaboration system.
- Collaborate with customers to plan and design successful unified communication environments.
- Align technology solutions with customers business opportunities and needs within their communication platform strategy.
- Utilizes experience delivering consulting engagements and working with distributed sales teams along with deployment team members. Possesses a command of the voice technologies and other components that comprise the core Cisco Collaboration product family.
- Utilize deep technical knowledge communication skills and organizational agility to guide customers through UC integration projects. Performs hands-on technical content development and solution design work.
- Design and architect Cisco-based collaboration solutions including Unified Communications Manager (CUCM) Unity Connection Contact Center Express (UCCX) Webex Calling and other related technologies.
- Implement and configure Cisco collaboration solutions to meet the specific needs of the organization. This involves deploying integrating and optimizing various collaboration components.
- Provide expert-level troubleshooting and support for complex collaboration issues. Diagnose and resolve problems related to voice and video communication network connectivity and interoperability.
- Implement and optimize Quality of Service (QoS) policies to ensure optimal performance for voice and video traffic across the network.
- Apply security best practices to collaboration solutions including securing voice and video communications and ensuring compliance with industry standards and regulations.
- Create and maintain comprehensive documentation for collaboration designs configurations and troubleshooting procedures.
- Plan and execute upgrades and migrations of collaboration infrastructure components to ensure the organization runs the latest and most secure software versions.
- Stay abreast of the latest trends and advancements in collaboration technologies and make recommendations for their adoption.
- Provide training to other IT staff and end-users on collaboration technologies best practices and troubleshooting techniques.
Qualifications / Skills / Knowledge
- Bachelors degree in a relevant field such as Computer Science or Information Technology or equivalent work experience.
- Cisco CCIE Collaboration certification is mandatory. Additional certifications like Cisco Certified Network Professional (CCNP) Collaboration or Cisco Certified Design Professional (CCDP).
- Minimum five years of experience designing implementing and supporting Cisco collaboration solutions in enterprise environments.
- In-depth knowledge of Cisco collaboration technologies including Cisco Unified Communications Manager (CUCM) Unity Connection UCCX and Cisco Voice Gateways.
- Expertise in VoIP and video protocols and codecs.
- Strong understanding of network protocols including TCP/IP SIP H.323 and others.
- Experience with collaboration security practices and technologies.
- Proficiency in collaboration infrastructure monitoring and management tools.
- Excellent communication and interpersonal skills with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
Personal Attributes
- Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex issues.
- Ability to work collaboratively with cross-functional teams and provide leadership in the area of collaboration technologies.
- Willingness to adapt to evolving technologies and industry best practices.
Project Management Requirements
- Facilitates calls between the customers and various teams to resolve any issues.
- Tracks critical order milestones to meet customer delivery date.
- Escalates issues and problems on behalf of the Customer.
- Manages the entire order provisioning process.
- Coordinates final testing between customers consultants and communication technicians.
About DSI Tech
DSI Tech is a Cisco Gold Partner generating over $228 million in revenue annually. We are an expanding company that has been providing IT solutions and services since 1991 with headquarters in the Washington D.C. metro area.
At DSI Tech we pride ourselves on our culture based on credibility capability customer service and commitment to our talented workforce and customers. We are excited to help accelerate your career development and growth!
Benefits
DSI Tech offers a range of employee benefits including a 401(k) plan with a 3% company match medical insurance dental insurance vision insurance life insurance short-term and long-term disability insurance paid time off (PTO) and 9.5 company-paid holidays. We are committed to ensuring employee satisfaction through our benefits program and fostering a friendly team-based culture.
DSI Tech is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status disability or any other characteristic protected by law.
Required Experience:
Senior IC
Employment Type
Full Time
