General Manager
General Manager
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USD 100000 - 120000
1 Vacancy
Job Description
Ready to Lead a High-Output Maintenance Team Built on Accountability Speed and Standards
Do you thrive on managing chaos into control
Are you someone who sets the bar high leads from the front and builds systems that actually scale
If youre a field-savvy operator who knows that great maintenance means more than just fixing things-this might be your next leadership move.
GC Realty & Development is searching for a Director of Residential Maintenance & Field Services-a bold systems-minded leader who will drive performance enforce quality and scale operations across our 1400 unit portfolio.
What This Role Is Really About
We dont want just a maintenance manager. We want an operator-someone who takes full ownership of technician performance vendor quality and field-level execution.
Youll lead a multi-site maintenance team with one goal: deliver on-time high-quality service that protects property value and keeps our clients and residents happy.
What Youll Be Driving Every Day
Department Ownership - Full responsibility for our maintenance operations from technician schedules to budgetary performance
Team Leadership - Hire train and hold accountable a team of techs and leads who take pride in their craft
Vendor Management - Maintain strong relationships enforce service level agreements (SLAs) and use competitive bids to keep standards high and costs under control
Execution Excellence - Implement and monitor processes that eliminate rework reduce waste and maximize daily output
Data-Driven Decisions - Track KPIs like job turnaround time estimate accuracy and labor efficiency to guide action
Compliance & Safety Oversight - Proactively manage OSHA HUD and municipal code requirements while mitigating risk
Customer-Facing Responsiveness - Ensure the field team delivers professional respectful service that reflects GC Realty standards
What Makes You a Fit
5 years in maintenance leadership construction ops or field service management (residential property experience a plus)
Proven ability to lead field teams and supervise remote job execution
Experience with P&L oversight labor cost control and vendor negotiations
Strong command of maintenance systems (HVAC plumbing electrical etc.) and modern tools for tracking work
Analytical mindset-you know how to use spreadsheets dashboards and reports to improve results
Process-focused execution-first and not afraid to coach correct or change direction when needed
Bonus: Familiarity with property management systems mobile workforce software or scheduling platforms
What We Offer
Salary: $100000-$120000 per year base performance-based incentives
Time Off: 15 PTO days 7 paid holidays plus your birthday off
Benefits: Medical Dental Vision Life AD&D FSA Disability Critical Illness
Better Book Club: Earn up to $500/year to read and grow professionally
Google Review Bonuses: $25 for every 5-star review you help earn
Professional Growth: Leadership coaching real decision-making authority and visibility with senior leadership
What Its Like to Work Here
At GC Realty & Development we dont babysit and we dont settle. Youll be given room to lead clear targets to hit and the support to get better every month.
We operate on four core values:
OWN IT - Full responsibility from start to finish
GSD - Get Stuff Done without delay or excuses
BETTER RESULTS - Always seeking improvement never satisfied with good enough
RESPONSIVE - Clear fast and professional communication at every step
Sound Like the Challenge Youve Been Looking For
Apply now and help us build the next level of residential maintenance excellence at GC Realty. Want to see what kind of company youd be joining Check out our Glassdoor Reviews or tune into our podcast Straight Up Chicago Investor.
Required Experience:
Director
Employment Type
Full-Time
