Job Opportunities Commercial Director - Southeast Asia

MISSION

Reporting to the Managing Director and serving as a member of the local Executive Committee the Commercial Director is responsible for translating the global commercial strategy to the specific market opportunities of the SEA region.

This role leads the commercial team to drive sales performance through effective strategies and a performance-driven culture. It ensures the integration of all commercial needs across departments through close cross-functional collaboration.

The Commercial Director champions the core values of the Maison while attracting developing and inspiring top talent.

KEY RESPONSIBILITIES

Network Development & Strategy

Build a 3-year network development strategy for SEA aligned with the Maisons global direction and market potential

Identify and evaluate commercial development opportunities to expand the brands footprint

Establish strong relationships with mall management teams. Support lease negotiations with landlords to improve profitability

Sales Performance Management

Develop the 3-year commercial sales plan

Set ambitious yet realistic sales targets across the network and monitor performance

Ensure robust follow-up and reporting of retail network results

Validate each boutiques Commercial Action Plan ensuring feasibility and timely follow-up

Define and lead High Jewellery action plans including participation in local and international events

Retail Partner Account Management

Define and implement business plans to drive partner sell-out

Ensure alignment between Retail Partner performance and Maisons strategic objectives through regular reviews and KPIs monitoring

Support Retail Partners with operational excellence: optimize assortments streamline stock management and improve in-store client experience

Drive retailization efforts through coaching sharing of best practices

Retail Operations Excellence

Guarantee the highest standards of boutique operations (client experience client service boutique maintenance)

Ensure full implementation of Maison policies and procedures adapted to local regulations where needed

Support the deployment of dedicated tools to optimize Retail operations and improve productivity

Client Development & Clienteling

In coordination with the Client team lead the development and implementation of relevant boutique clienteling initiatives and CRM programs

Represent and act as an ambassador of the Maison and the market during events and with clients

Team Management & Talent Development

Inspire and motivate Boutique Managers to build cohesive and high-performing sales teams

Manage Boutique Managers by tracking performance for overall team and individual staff

Lead recruitment performance reviews feedback processes succession planning and coaching initiatives

Collaborate closely with the local Trainer to build and execute Individual Training Plans for boutique management

SCOPE

Geographical Area: Southeast Asia (Singapore Malaysia Thailand and Export Markets)

Team Management: Direct management of 6 team members (office and retail)

CANDIDATE PROFILE

SKILLS

Retail / Retail Partner Strategy & Operations

Business Development

Sales Performance Management

Client Development & CRM

Talent Management

Cross-functional Project Leadership

EXPERIENCE

10-15 years in commercial leadership roles ideally within luxury retail

Proven experience in international companies and multicultural environments

Solid retail operational background is essential

ATTITUDE

Entrepreneurial spirit

Client-centric mindset

Results-focused

STRENGTHS

Inspirational leadership with the ability to align and galvanize teams around a shared vision

Strong communication and interpersonal skills

High empathy and people-oriented leadership

Resilience and adaptability under pressure