Wireless RF Technician IV

Description
$2500 Hiring Bonus! GCIs Wireless RF Technician IV will be responsible for performing advanced troubleshooting optimization upgrades commissioning maintenance and repair of Wireless RF transmission lines antennas and cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network. Contributes to all aspects of delivering quality service to the companys customers and supports other departments efforts to improve customer experience.ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Technician Levels: Trainee Associate I II

• Complete basic equipment installations testing and Operational Site Acceptance.
• Perform installation adjustment advanced troubleshooting repair and maintenance of Wireless RF transmission lines antennas and other cell site or transport related equipment throughout urban and rural wireless markets including but not limited to:
  • Microwave tower mounted radios cellular antennas TMAs fiber cabling DC power FAA warning beacons and tower lighting systems.
• Provide technical support for technicians in remote locations including phone command line interface Cherwell ticket maintenance and workflow.

• Use and operate multiple types of test equipment and Software Tools.
• Operate test equipment to perform corrective tasks related to the transmission tower antennas coaxial cabling grounding and other systems.
• Provide support to Engineers in field-related aspects for network optimization projects by working and interacting with RF Engineering and optimization support team for pre and post optimization adjustments and statistical analysis.

• Perform site audits of cell sites and towers to ensure existing and new installations are within specifications.
• Update and maintain daily work & safety logs.
• Assist with updating and maintaining cell site and tower information including but not limited to inspections FAA and FCC documentation lighting systems access and risk assessment information database.
• Coordinate with Management and Regulatory parties to ensure the companys tower network meets all federal FAA and FCC guidelines and requirements.
• Perform daily operational checks on cell site RF and associated equipment.
• Maintain compliance by ensuring adherence to documentation standards company policies safety protocols and regulatory requirements.
• Complete required training comprised of written online in person vendor and on-the-job training.

Technician Levels: III IV Senior

• Mentor and train junior technicians
• Troubleshoot and repairs all cell site equipment including replacement of electronics parts RF connectors and works closely with transport technicians to expedite circuit repairs.
• Perform installation adjustment advanced troubleshooting repair and maintenance of Wireless RF transmission lines antennas and other cell site or transport related equipment throughout urban and rural wireless markets including but not limited to:
  • Microwave tower mounted radios cellular antennas TMAs fiber cabling DC power FAA warning beacons and tower lighting systems.
• Work closely with RF Engineering and RAN Operations departments to support network optimization projects.
• Perform site redlines to verify contractor quality of work and standards compliance.
• Perform corrective and preventative maintenance of cell sites microwave and power systems which involves the emergency generator batteries AC units towers locks fences coax cabling/connectors etc.
• Work effectively with other technicians engineers and vendors to resolve system problems and customer complaints.
• Provide technical support for technicians in remote locations to include phone command line interface Cherwell ticket maintenance and workflow.

• Perform daily operational checks on all cell site RF and associated equipment.
• Perform KPI analysis to determine the existence of possible external and/or internal interference and perform corrective maintenance.
• Collaborate with RF engineering to develop design changes when necessary.
• Update daily logs with site-specific information and maintain system documentation. Inspect and maintain building grounding systems.
• Support SMC staff by interfacing regularly to report on network outages and any work being performed.
• Provide field support for new cell construction equipment installation cell turn up and cell optimization as needed.

• Complete required training comprised of written online in person vendor and on-the-job training.

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
  • Strong desire to succeed and a willingness to take ownership of tasks and projects.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to accurately communicate information virtually (i.e. Teams) over the phone and in-person in a clear and concise manner to a range of audiences.
  • Ability to accurately read write and respond to routine business correspondence such as emails chat messages policies procedures reports.
  • Ability to accurately communicate technical information in a clear and concise manner to a range of technical and non-technical audiences i.e. customers subcontractors vendors technicians and other personnel.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS - Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
  • Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures in a time sensitive manner.
  • Knowledge of RF safety regulations and requirements for working in and around RF hazardous areas.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • Ability to follow company and OSHA guidelines for safe work practices.
  • Thorough understanding of safe work practices when working at heights and fall protection requirements.
• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to complete job duties effectively such as using the company intranet and to accurately retrieve and input information into databases or equivalent.

Additional Job Requirements:

This is an advanced level position within the discipline demonstrating comprehensive knowledge and proficiency in all areas of responsibility. Performs complex tasks and job duties receiving minimal to no instruction on routine work and limited instruction on new assignments. Works under minimal supervision with wide latitude for independent judgment. Provides guidance and mentorship to junior technicians.

Additional Competencies:

• Demonstrated knowledge and ability to act as the subject matter expert (SME) on site.
• Advanced understanding of telecommunications technology network systems installation modifications and test procedures.
• Advanced knowledge and understanding of HVAC generators batteries light carpentry and AC & DC power systems including installation modifications and test procedures.
• Ability to execute complex equipment installation replacement test and turn up.
• Demonstrated knowledge of RF safety regulations and requirements for working in and around RF hazardous areas.
• Advanced knowledge of:
  • Electrical theory.
  • RF theory.
  • Theory of T1 IP Fiber Microwave and related test equipment.
  • Antenna line sweep and PIM theory interpretation and related test equipment.
  • CLI to include Linux and other Vendor software.
  • RF interference mitigation.
  • Telcordia.
  • HVAC Maintenance.
  • Commercial power and current NEC.
• Ability to operate and interpret the results of PIM testers FDR OTDR BERT IP Network testers multi-meters and power analyzers.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Associates Degree in electronics telecommunications trade school or equivalent training. *
• Minimum of nine (9) years of experience in a field operations telecommunications industry. *
  • Including a minimum of six (6) years inwireless telecommunications wireless site construction or related field.
• Upon hire will be required to obtain and maintain tower climber certification.

Preferred:

• Demonstrated computer skills with Linux Unix Cisco IOS command line interface Secure Shell and File Transfer Protocol.
• Knowledge of RF propagation principles and concepts such as UMTS/HSPA CDMA/EVDO LTE and microwave.
• Prior certification as a tower climber.
• Relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

• This position requires driving a company-owned vehicle company provided vehicle or a personal vehicle on behalf of the possess and maintain a valid drivers license proof of insurance a satisfactory driving record and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Travel to various locations throughout Alaska may be required to assist other systems personnel.
• High degree of balance coordination and strength needed to ascend descend and work atop poles towers ladders and buckets with tools and equipment at heightsoccasionally up to500 feet safely and routinely.A typical work environment is below 200 feet. Must complete and remain a certified tower climber in this role.
• Daily moving traversing and positioning self on varied uneven or unstable surfaces such as roofs and in trenches often hampered by weather elements.
• Safely move transport position install remove and maneuver equipment and supplies of up to 70-pound loads occasionally up to 50-pounds more regularly up to 20 pounds frequently.
• High degree of dexterity and coordination to operate hand tools and to connect separate and twist multiple smaller items daily.
• Visual acuity is necessary to identify inspect observe and assess details at near mid and far ranges.
• Ability to clearly distinguish colors for driving identifying cables or other electrical components and safety signage.
• Auditory acuity necessary to operate equipment;capable of distinguishing between equipment signals and the human voice often amidst background noises such as wind rain and traffic.
• Subject to adverse weather and driving conditions.
• Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors dust low light conditions rain sleet snow hail wind temperature extremes).
• Work performed below overhead construction and in trenches to 10 feet in depth.
• Tasks performed around high-power electrical conductors and gas lines.
• Work areas can be cramped dark dusty damp wet stuffy sticky smelly hot and/or cold.
• May encounter unrestrained animals/pets.
• Must be able and willing to work flexible hours including but not limited to overtime shift work on-call and/or additional time on weekends holidays evenings before or after normal shift hours.
• Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes pre-employment random reasonable suspicion post-accident return to duty and follow-up testing.
• Fitness For: Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.Culture Engagement and Connection:At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.DISCLAIMER:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.